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#CiscoChampion Radio, S3|Ep. 4. Insight Into New UCS Innovations

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Insight Into New UCS Innovations with Cisco Subject Matter Expert Dan Hanson.

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Cisco Guest
Dan Hanson (@danhanso), Cisco UCS Product Group

Cisco Champion Hosts
John Kerns (@packetsar), Network & Systems Engineer
Colin Lynch, (@ucsguru), Principal Consultant

Moderator
Lauren Friedman (@lauren)

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The We’re Listening Blog Series: Big Data Analytics Drive Faster Time to Services Quotes

Throughout the year, our customers and partners provide feedback to us about their experience doing business with Cisco. We take that feedback very seriously, and are constantly making improvements to address the most common themes we hear and improve the overall experience. In the We’re Listening Blog series, we close the loop to tell you about these improvements and the changes that our customers and partners can expect to see.

One common theme in the feedback is the Services ordering process, so I’ve asked Lars Thorsen, Director, Partner Services, to describe some of the improvements that the Simplify and Optimize Annuity Revenue (SOAR) team has been making in this space over the past year – and what they have planned for this year.

lthorsen By Guest Author Lars Thorsen

We are constantly looking to simplify our quoting and ordering processes, starting with the improvements you’ve told us you most want to see. We’ve been listening to your feedback via surveys and live forums throughout the year, and we heard you say that the Services ordering process can be “complex and cumbersome” and the Services contract tool, CSCC, is a bit “difficult to use.” More specifically, you told us that it takes too many resources and cycles to interact with CSCC. We wanted to make immediate improvements that would decrease the time it takes to receive a quote for Services. Read More »

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#CiscoChampion Radio, S3|Ep. 3. 2016 Cisco Annual Security Report

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing the 2016 Cisco Annual Security Report with Cisco Subject Matter Expert Tim Gurganus.

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Cisco Guest

Tim Gurganus (@hotzoner), Security Incident Manager at Cisco

Tim is a Security Incident Manager with Cisco Active Threat Analytics. He monitors security of Cisco’s largest customers, including Hospitals, financial service companies, and others. He helps to make sure a method exists to detect and mitigate attacks across Cisco’s customers. Tim contributed to the threat intelligence section of the Annual Security Report.

Cisco Champion Hosts

  • Brandon Carroll (@brandoncarroll), Network Security Solutions Engineer
  • Jake Gillen  (@jakegillen), Senior Security Engineer
  • Chris Brown (@ChrisKnowsIT), Senior Network Operations Manager

Moderator

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#CiscoChampion Radio, S3|Ep. 2. Cisco Champions Crystal Ball: Your Predictions for 2016

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Cisco Champions Crystal Ball: Your Predictions for 2016 with Cisco Subject Matter Experts Kim Austin.

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#CiscoChampion Radio, S3|Ep. 1. Open NX-OS Enabling a Dev Ops Driven Data Center

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking about Open NX-OS Enabling a Dev Ops Driven Data Center with Cisco Subject Matter Experts Parag Deshpande & Shane Corban.CiscoChampionbadge_announcement

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Cisco SME

  • Parag Deshpande, Software Development
  • Shane Corban, Product Manager

Cisco Champion Guest Hosts

Moderator

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