Always interested in the unique ways telepresence is being used in education, I recently heard about one of Georgia’s technical colleges with six campus locations using telepresence in a unique way. With video communication, staff advisors and registration personnel work from one main location and use video to connect to students across the state to assist them with the often stressful registration process.
The college is a member of the Technical College System of Georgia (TCSG), which is the agency responsible for Georgia’s technical colleges, adult literacy programs, and many economic and workforce development initiatives. As recently published in an interesting case study, the TCSG works to unify the education system across 25 technical colleges in Georgia, representing 100 campus locations and more than 170,000 students and 11,000 employees. The TCSG team wanted to provide a technology solution to streamline internal communications between administrative staff at each college. Its goal was to migrate campus infrastructure from the older Centrex architecture to a next-generation technology model, which would help enable the efficient provisioning of student and administrative services and increase opportunities for collaboration between campuses and colleges.
The TCSG and Cisco worked with colleges to deploy IP telephony solutions, including Cisco Unified Communications, Cisco Unified Presence, and Cisco TelePresence, establishing a unique IP end point for each college to support the deployment.
As of August 2012, approximately 50 percent of Georgia’s technical colleges have migrated to the Cisco Unified Communications model, and as a result have seen significant improvements across their voice, video, and messaging communications abilities.
Read the Case Study! Then tell us what you think – and could your college or university system benefit from similar solutions?