April 29, 2013

PERSPECTIVES

Hershey Teams Up with Cisco to Deliver Telepresence to Students in Ghana

1 min read

I’ve always liked The Hershey Company. Before now it was mostly for the delicious morsels they stack candy shelves with, but now I’m even more impressed with the company because of what it’s doing for the underprivileged youth in both the U.S. and Ghana. In the summer of 2012, Cisco’s own Ed Schermerhorn worked with […]

April 15, 2013

PERSPECTIVES

Cisco Video Collaboration Helps INTEGRIS Health Save Lives

1 min read

We’ve seen Cisco TelePresence making a difference in health care. Most recently, it helped connect Children’s Hospitals with the North Pole for the holidays, and now its uses have extended to saving lives. There are few things in life that are more important than your health and the health of your loved ones. Lack of […]

March 18, 2013

PERSPECTIVES

Summary: How Retail Giant Kingfisher Is Improving Efficiency with a Video-Enabled Supply Chain

1 min read

It seems every week there is a new use case for Cisco TelePresence, and this week is no different. Europe’s leading home improvement retailer, Kingfisher is using Cisco TelePresence to help the company adopt more agile ways of working. As a company that makes do-it-yourself projects easier and more affordable, Kingfisher was facing increasingly difficult […]

February 18, 2013

PERSPECTIVES

Summary: The We’re Listening Blog Series: Making It Easier to Do Business with Cisco by Simplifying Order Managem …

In this installment of the “We’re Listening” blog, Kathy Harrington, VP of Global Service Delivery, delves into actions taken by Cisco’s Order Management team to improve your order management experience. We constantly strive to achieve the best possible customer experience in every part of our business. As customers and partners, you’ve told us you want […]

December 19, 2012

PERSPECTIVES

Summary: The We’re Listening Blog Series: Simplifying the Entitlement Experience through Streamlined Access Management

1 min read

The “We’re Listening” blog continues to look at actions taking place across Cisco to improve your experience working with us. In this post, Jim Fuller, Senior Director of Technical Services focused on entitlement, joins us to talk about improvements to services accessibility. Imagine you’re in the back seat of a taxi—the driver is in complete control.  You […]

December 6, 2012

PERSPECTIVES

Summary: What Partners Need to Know Before Selling into the Healthcare Sector

1 min read

Consider the following facts:  In the US, the street value of a stolen social security or credit card number is about $1, and it can be sold for only a few days after it’s been stolen.  By comparison, a stolen medical record number has a street value of $50 and can be exploited over a […]

November 15, 2012

PERSPECTIVES

Summary: The “We’re Listening” Blog Series: Improving the TAC Experience Through Intelligent Case Routing

1 min read

The“We’re Listening” blog series continues to focus on specific customer and partner concerns, detailing how Cisco is responding to your concerns to improve your experience doing business with us.  In this installment, we’re joined by Steve Young, Director of Service Delivery Transformation efforts for the Technical Assistance Center (TAC).  Steve discusses customer feedback to the TAC, […]

Executive Perspectives

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