Our first installment of the “We’re Listening” blog series features guest blogger Brian Jeffries, Vice President of Cisco Sales Operations. Brian breaks down Cisco’s plan to overhaul our software licensing process, giving you a sneak peek at the aggressive changes you will see over the next year, and explains what these changes will mean for your software experience.
Read the full article: The “We’re Listening” Blog Series: Simplifying Cisco Software Licensing.
Cisco hears valuable feedback from our customers every day, via social media, email, surveys, advisory boards, or phone calls. From this feedback, we know what we need to do to make Cisco simpler, more focused and easier to do business with, and we are moving forward with transformative measures to get us there. The new “We’re Listening” blog series will be our way to close the loop, and let you know how we’re addressing the issues we’ve heard you raise.
Read the full article: Introducing the “We’re Listening” Blog Series: How Customers Are Helping Cisco Address Top Concerns.
By Dan Mathieson, Mayor, City of Stratford
Stratford, Ontario, is a city which has continued to grow and be successful even after multiple changes in industry have occurred. Although we are a city renowned for our Shakespeare Festival, we are also becoming a leader in digital media and infrastructure, as witnessed by the hosting of Canada 3.0 for the fourth time this year.
Canada 3.0 is an annual event which gathers representatives from private industry, government and academia, as well as startups, to discuss and exchange ideas around digital innovation in Canada, and more specifically, how to elevate Canada’s position in the global digital economy.
We have the ability to host a nationally significant event such as Canada 3.0 as a result of our strategy to invest in digital infrastructure and making it a major priority. Over the past five years, through Rhyzome Networks, a 50 km transmission grid of buried optical fibre has been installed – as well as a city-wide Wi-Fi network – which has made Stratford a leader in digital infrastructure. This has lead to Stratford becoming recognized over the past two years by the Intelligent Community Forum as one of the Top 7 Intelligent Communities in the world.
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Tags: customer voice, digital media, network, Wi-Fi network
Recently FortisBC Inc., an integrated energy solution provider serving approximately 162,000 electricity customers in Canada, selected Itron’s smart grid solution to support the utility’s Advanced Metering Infrastructure (AMI) project. This follows on the heels of BC Hydro, another Canadian utility, announcing its plan to upgrade nearly 2 million electric meters over the next two years. Both utilities expect to improve customer engagement and reduce costs through operational efficiencies, and a key technology is the communications infrastructure on which both solutions will run.
Earlier this year, Cisco helped rally the industry around the utilities need for an architectural approach based on open standards, that would address interoperability and cybersecurity across disparate systems. The Cisco GridBlocks ArchitectureTM provides such framework, and its implementation for the utility field area network is what BC Hydro and FortisBC are using to deliver multiple applications and manage devices over a common communication network. Read More »
Tags: customer, Energy, gridblock architecture, utility
Great Britain’s Olympics opening ceremony highlighted many of their natural treasures from past and present, including their healthcare system. Great Ormond Street Hospital (GOSH) was prominently featured, along with the National Health Service of which the hospital is a part. Both are Cisco Collaboration case studies.
In a fast-paced environment where urgency and efficient collaboration can mean the survival of a child patient, GOSH in greater London has invested in a Cisco intelligent network and solutions from our Cisco Collaboration Solutions portfolio including video, unified communications and customer collaboration. The National Health Service also has an interesting story about their combination of cloud and on-premise solutions from across the Cisco Collaboration portfolio to reduce travel, improve productivity and promote greener IT. As with most healthcare organizations, both want and truly need technology to save their staff administrative time so they can spend more time serving their patients and saving lives. The quality of care also depends on connecting staff to essential knowledge, media and communication when and where they need it.
Read the full Healthcare Collaboration Customers Shine at the Olympics blog to learn more, hear directly from the customer and see their highlight from the Olympics opening ceremony.
Tags: collaboration, Collaboration Solutions, customer stories