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Summary: The “We’re Listening” Blog Series: Your Experience

The“We’re Listening” blog series looks at top customer and partner concerns, sharing what we’ve heard and what we’re doing to improve the experience working with Cisco. In this installment, we hear from Martin Hardee, Director of Web Marketing and Strategy. Martin shares how the team is using customer feedback to make big changes to your experience, including simplifying the login, registration and software download processes.

Read the full article: The “We’re Listening” Blog Series: Your Experience.

Your Cloud, Your Way, Delivered by CSC

September 25, 2012 at 7:17 am PST

CSC’s portfolio of cloud solutions has quadrupled along with the global customer base. It’s unique offering, BizCloud, saves months and millions of dollars over the other “do it yourself” private clouds.

What’s the secret behind this success?

A unique cloud-business model

Take the best elements of a public cloud – scalability and convenience, combine with the security of a private cloud. Add a best-in-class infrastructure-as-a-service layer. Top it off with a menu of cloud services options. Then bill as a service from a standard rate card and include a pay-as-you-go plan.

What do you get? A unique solution that CSC calls BizCloud.

BizCloud delivers the security and exclusivity of a private cloud with elasticity and a pay-as-you-go rate structure.

Differentiation through automation

You might wonder, how did CSC circumvent the time consuming and costly business of managing a  cloud environment? The answer is: better automation.

Automation simplifies management, reduces costs, increases business agility, and leads to a competitive advantage which is why CSC chose the Cisco Intelligent Automation for Cloud solution.

“The Cisco Intelligent Automation solution is also used by Cisco IT, and when we saw how Cisco uses its own cloud automation product, we were encouraged. It will be an essential component of our long-term reference architecture for the enterprise cloud,” says Eli Almog, CTO for Cloud, CSC

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Summary: How to Win A Gold Medal with Cisco Unified Access – the St. Joseph Health Case Study Blog

September 24, 2012 at 2:32 pm PST

St. Joseph Health (SJH) is an integrated healthcare provider operating in California, Texas & Eastern New Mexico with 14 medical facilities. They have currently over 19,000 full time employees and serve more than 3 million annual total outpatient visits. SJH’s mission is to deliver quality of life and perfect care for their patients. Recently, with new mobile radiology and EKG systems, increasing medical staff needs, and an aging network, SJH is challenged to meet its stakeholders’ “perfect care” requirements. As you can imagine, mission critical network performance and high employee productivity are at the top of their priority list.

Read the full article: How to Win A Gold Medal with Cisco Unified Access to find out how SJH uses Cisco Unified Access including Cisco Catalyst switching and Cisco Prime management to overcome time, pressure and technical hurdles to meet their multi-year operational and management goals.

In Europe, Grid 4EU Sets Foundation for the Smart Grid

Grid4EU is a four-year, multi-national project that comprises six smart grid projects by utilities in France, Italy, Spain, Germany, Sweden, and the Czech Republic. Together these projects cover more than half of Europe’s electricity supply. With an ecosystem of 27-partners, the project is focusing on smart grid solutions for renewable energy integration, grid automation and energy efficiency.  This will effectively lay the groundwork for future electrical grids, while empowering consumers as marketplace participants.  Ultimately, improving consumption management and cost-effectively achieving greater network reliability, flexibility, and resiliency.

According to Marco Cotti, Head of Smart Grids Development at Enel,

“The GRID4EU project represents the first important step in the implementation of the European Electricity Grid Initiative roadmap and we are convinced that it will become a reference for the development of Smart Grids in Europe and beyond”

Cisco is supporting two major project demos in Italy and the Czech Republic. Read More »

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Summary: The “We’re Listening” Blog Series: Simplifying Cisco Software Licensing

Our first installment of the “We’re Listening” blog series features guest blogger Brian Jeffries, Vice President of Cisco Sales Operations. Brian breaks down Cisco’s plan to overhaul our software licensing process, giving you a sneak peek at the aggressive changes you will see over the next year, and explains what these changes will mean for your software experience.

Read the full article: The “We’re Listening” Blog Series: Simplifying Cisco Software Licensing.