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The We’re Listening Blog Series: Upgraded Partner Tools Make it Easier to Deliver to Your Customers

Cisco Partners are the backbone of a global, scalable and consistently excellent Cisco customer experience. And, just as we work to make improvements that will ensure our customers are always delighted with their Cisco experience, we also pay special attention to the unique Partner experience. This ensures we are best enabling you to deliver the right solutions to solve our customers’ most complex business challenges. 

We’ve heard you say that our online tools are too complex and too disconnected. You’ve told us you want a seamless online experience that helps you do your job faster and better, without frustrating and potentially costly delays.  To that end, our Partner team is rolling out tool improvements, taking into account your specific feedback and distinct needs.  I’ve invited Jennifer Petty, Director of Cisco’s Partner Experience Transformation team to give an update and explain some of the improvements.

jpetty By Guest Author Jennifer Petty

partner header

Using Cisco’s Partner tools can put your multi-tasking skills to the test. For example, there’s an online tool to register for a program, another to check sales figures and yet another to get quotes. We know this is not an ideal experience and we want to simplify this for you in every way possible. A redesign is underway to streamline the user experience with all our Partner tools. It will take some time to complete, but we have a few early changes to share with you. Read More »

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#CiscoChampion Radio S2|Ep 22. Live from #CLUS San Diego!

CiscoChampion200PXbadge#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re at Cisco Live San Diego (#CLUS) talking about highlights and take-aways from the event so far.

Listen to the Podcast.

Learn about the Cisco Champions Program HERE.
See a list of all #CiscoChampion Radio podcasts HERE.
Ask about the next round of Cisco Champions nominations. EMAIL US.

Moderator
Lauren Friedman(@lauren) Read More »

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#CiscoChampion Radio S2|Ep 21. 802.11ac Wave 2

CiscoChampion200PXbadge#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’ll be talking about 802.11ac Wave 2 with Cisco Principal CME, Catalyst Switching Group, Shawn Wargo, and Cisco Technical Marketing Manager Sujit Ghosh.

Listen to the Podcast.

Learn about the Cisco Champions Program HERE.
See a list of all #CiscoChampion Radio podcasts HERE.
Ask about the next round of Cisco Champions nominations. EMAIL US.

Cisco SME
Shawn Wargo, Principal CME, Catalyst Switching Group
Sujit Ghosh, Technical Marketing Manager

Cisco Champion Guest Hosts
Samuel Clements, @samuel_clements, Mobility Practice Manager
Stewart Goumans, @WirelessStew, Mobility Consultant
Chris Nickl, @ck_nic, Cloud Infrastructure Architect

Moderator
Lauren Friedman(@lauren) Read More »

#CiscoChampion Radio S2|Ep 20. Talos

CiscoChampion200PXbadge#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’ll be talking about the Talos Security and Intelligence Research Group with Sr. Technical Leader / Security Outreach Manager Craig Williams.

Listen to the Podcast.

Learn about the Cisco Champions Program HERE.
See a list of all #CiscoChampion Radio podcasts HERE.
Ask about the next round of Cisco Champions nominations. EMAIL US.

Cisco SME
Craig Williams, Sr. Technical Leader / Security Outreach Manager
Blogs by Craig Williams
Craig Williams (@security_craig) on Twitter

Cisco Champion Guest Hosts
Jake Gillen, @jakegillen, Senior Security Engineer

Moderator
Brian Remmel (@bremmel) Read More »

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Cisco Live – It’s All About Networking

We are just a few weeks away from what has become my favorite event of the year: Cisco Live. I’ve been attending Cisco Live consistently for the last several years and this year I will be attending as a NetVet for the first time. What has kept me coming back year after year and, this time around, on my own dime and time? Well, there’s the World of Solutions where you can see all the new devices with the latest blinky lights, there are the incredible amount of brain melting tech sessions, the keynote sessions, and of course the much anticipated Customer Appreciation Event (really, it’s all about the hat). At the end of it all though, the reason I keep coming back year after year are the people I meet, both new and known, that are my peers in the industry.

The Year was 2008…

My first Cisco Live was in Orlando, FL in 2008. It was, in a word, overwhelming. So many people, so many sessions, and so much information coming at you. Others have said it’s like drinking from a firehose and I would agree completely. It was both awesome and intimidating (especially being of the introverted type as a lot of us are). Twitter and other social media platforms were in their infancy at the time and other than the CAE, WoS, and meeting with your account team it was hard to connect with people. You know how they say New York City is the place where you can be among millions of people at once but be utterly alone? Yeah, it was kind of like that just on a smaller scale. Read More »

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