7,929 miles (12,761 kilometers) separate Melbourne, Australia from Sacramento, California. Despite being half a world away from each other, these cities have a few things in common – both are capital cities, both had a rich history during the gold rush, and both enjoy a riverside view.
These cities have something else in common: their data centers are the backbone for supplying clean water to their citizens. And each data center is owned, operated, and managed by the local government.
“780 million people lack access to clean water – that’s more than 2.5 times the population of the United States,” — Water.org
Governments in cities like Melbourne and Sacramento aren’t unique in their quest to provide clean water to residents but the way they use technology, specifically their data centers, to accomplish this is something other organizations can learn from. The data center isn’t just the backbone for clean water…it’s the cornerstone of any network.
The challenges faced by Melbourne Water and the California Department of Water Resources (DWR) are common to many organizations.
Technology can transform small and medium-sized (SMB) organizations. For proof of this, look no further than my Ottawa-based boutique law firm OLLIP P.C.
With only a team of four lawyers and trademark agents, we protect the intellectual property (IP) assets of global enterprises, interacting with massive law offices along the way. To work with larger firms on global IP asset cases and compete with other larger outfits for clients, we were looking for a way to present OLLIP to clients, peers and prospects in a way that didn’t scream ‘we’re a small business!’ And we found one aspect of this with technology.
The“We’re Listening” blog series looks at top customer and partner concerns, sharing what we’ve heard and what we’re doing to improve the experience working with Cisco. In this installment, we hear from Martin Hardee, Director of Web Marketing and Strategy. Martin shares how the Cisco.com team is using customer feedback to make big changes to your Cisco.com experience, including simplifying the login, registration and software download processes.
CSC’s portfolio of cloud solutions has quadrupled along with the global customer base. It’s unique offering, BizCloud, saves months and millions of dollars over the other “do it yourself” private clouds.
What’s the secret behind this success?
A unique cloud-business model
Take the best elements of a public cloud – scalability and convenience, combine with the security of a private cloud. Add a best-in-class infrastructure-as-a-service layer. Top it off with a menu of cloud services options. Then bill as a service from a standard rate card and include a pay-as-you-go plan.
What do you get? A unique solution that CSC calls BizCloud.
BizCloud delivers the security and exclusivity of a private cloud with elasticity and a pay-as-you-go rate structure.
Differentiation through automation
You might wonder, how did CSC circumvent the time consuming and costly business of managing a cloud environment? The answer is: better automation.
“The Cisco Intelligent Automation solution is also used by Cisco IT, and when we saw how Cisco uses its own cloud automation product, we were encouraged. It will be an essential component of our long-term reference architecture for the enterprise cloud,” says Eli Almog, CTO for Cloud, CSC
St. Joseph Health (SJH) is an integrated healthcare provider operating in California, Texas & Eastern New Mexico with 14 medical facilities. They have currently over 19,000 full time employees and serve more than 3 million annual total outpatient visits. SJH’s mission is to deliver quality of life and perfect care for their patients. Recently, with new mobile radiology and EKG systems, increasing medical staff needs, and an aging network, SJH is challenged to meet its stakeholders’ “perfect care” requirements. As you can imagine, mission critical network performance and high employee productivity are at the top of their priority list.