Cisco continues to listen to our customers’ feedback, and make improvements that address your biggest pain points. In a previous post, Jim Fuller, Senior Director of Technical Services focused on entitlement, joined us to talk about improvements that simplified the overall Services Entitlement process, and hinted at future improvements that were underway. Jim’s team recently completed changes to our Return Materials Authorization (RMA) process, and as promised, he returns to the blog to walk us through those changes, and what they will mean for your experience working with Cisco.
Solving the Network Location Problem with LISP (Locator/Identifier Separation Protocol)
The first thing that comes to mind when someone mentions location is our GPS location. Our ability to roam around the earth with our mobile devices is something many of us take for granted. However, at the packet level on the Internet of Everything (IOE), trying to map the network location of a trillion new things may require some new thinking.
The internet of everything (IoE) is about connecting the previously unconnected. When most people think about creating these connections, they think about doing so by adding sensory technology to inanimate objects, thereby making objects “smarter.”
What if we have this paradigm all wrong? What if the approach shouldn’t be about adding sensory technology to inanimate objects, but rather adding a sensory system into our entire world – one that provides recall memory, recording and feedback capabilities – effectively making our real world into one giant virtual world?
A couple of weeks ago I wrote a well received guest post on this blog that discussed the balance between technology and humanity, and the balance that is achieved by implementing submissive design.
This morning I watched the spine-tingling TED Talks video below which takes submissive design to a much deeper and exponentially more exciting level, and I just had to share it with you!
Cisco Live! has come to a close and I want my first Cisco Guest Blog post to be about my amazing week in Orlando. I am a Wireless Engineer based in St. Petersburg, Florida and I try to make it to Cisco Live! as often as possible (which has been every other year recently).
The Keynotes were great this year. I loved the Opening presentation by Cisco CEO John Chambers on the Internet of Everything but I think my favorite was the presentation by Dave Evans @DaveTheFuturist on the future of the IoE and how our world will keep connecting. The Closing Keynote with Sir Richard Branson was great. Check out the video of it and the other keynotes on Cisco Live 365! as well.
I also attended a Cisco ISE TECSEC-3671 Tech section on Sunday and it was filled with excellent information. If you are interested in ISE (Cisco Identity Service Engine) take a look at this two hour version of the class. You’ll need to register on the Cisco Live 365!, which is free. at Cisco Live 365! If you don’t know about ISE this PDF gives an excellent overview. In the course of the conference I had the chance to take some amazing sessions and the presenters are always leaders in their field so the Q&A is almost as good as the session.
Cisco hosts a multitude of conferences, tradeshows, and online events each year. For our customers and partners, these events are great opportunities to interact with Cisco experts and keep current on the latest products, technologies, and network solutions. For Cisco, they are also a key way that we connect with our users and listen to their feedback about what’s working and what’s not.
Cisco’s annual Partner Summit is a primary opportunity for us to listen to our partner community, and identify ways to improve the partner experience working with Cisco. Joe Pinto, Senior Vice President, Technical Services, recently attended Partner Summit 2013 in Boston, and I’ve asked him to share his key takeaways from the event with us.