Years ago, it was enough for partners to supply, install, and maintain a customer’s network assets. But in the era of service delivery-based solutions, customers are increasingly asking partners not only to supply their network infrastructure but also to manage it –and do so in a way that’s both consistent and efficient.
With that customer conversation shifting toward services and management, how do you best respond to these customer requirements and what solutions are out there to help you?
Fortunately, as a Cisco partner, you already have access to a tool that contains all of the information you need. When you log into Cisco’s Services Accelerate Program, you’ll find services sales training and incentive programs available to help you grow your Cisco Services business and earn rewards to accelerate your success!
How do I get started?
First, log into Cisco’s Services Accelerate Program and locate the Browse Training widget in the upper right hand corner. (Note: First time users must first register in the program.)
Click on the “Registration” button in the top navigation bar and follow the registration process. Then select your country “location” (top right) from the drop down menu,
Then select the training topic you are most interested in. For example, if you’re just starting out with Cisco Services, you’ll find training on the fundamentals of selling Cisco Services. Or if you’ve already had some experience, you’ll find intermediate training on selling Cisco Services. Other topics include Cisco Services Portfolio, Know Your Customer’s Network, Partner Enablement, and Protect and Support Your Business. The “New Topics” box on the right highlights the newest topics that have been launched for the current quarter.
The list of training topics on the page will change depending on what you’ve selected. From there you’ll have access to learning modules, quick reference guides, and more.
Be sure to check out the topics on Smart Services. Here, you’ll learn everything you need to discuss the value proposition of Smart Services, the competitive advantages of Cisco smart service capabilities, and how to position them to customers.
Over 500 partners globally have accessed Smart Services topics over 5000 times within the Cisco Services Accelerate Program. And what many of them have found helpful so far is that the courses require a minimal time commitment. They’re accessible between client calls, on the go, or whenever there’s a free moment.
Have you taken advantage of the Smart Services topics on Accelerate? If so, which courses and what benefits have you seen as a result?