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Presidio Voice Engineer Saves the Day as Fire Rages, Showing the ‘Human Element’ Behind the Customer Relationship

I like those heroes who say they aren’t heroes. You know who I’m talking about?

Neil Armstrong is a good example. With his passing, there’s been a renewed conversation about the first man on the Moon. I listened to pundits talk about that day in 1969. I also did some sleuthing on my own—truth is Mr. Armstrong didn’t see himself as a hero. He said he was only doing his part.

I can say the same about Renee Lyon, a voice engineer working toward her CCIE at Cisco Gold Partner Presidio.

When I caught up with her, she didn’t quite get why I wanted to talk with her. She said she was only doing her part.

Don’t get me wrong. I’m not holding Renee up to space exploration or solving world hunger. What I can say is that when help was needed in a crisis, she didn’t hesitate. In my mind, that’s a true hero—famous or not.

What’d she do? She helped a whole lot of people who were trying to reach 911 emergency phone operators as a firestorm raced across the tiny Texas community of Bastrop County. Read More »

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Cisco Partner MCPc Shares ‘Five Key Pillars’ for Creating the Anyplace Workspace

Are customers breaking down your door for mobile solutions? If not, they will be—and soon.

Here’s why. Three out of five workers say they don’t need to be in the office to be productive. And they aren’t taking “no” for an answer. The result: employees are working at home, in cafes, on trains—you name it, they’re out there with their tablets, smartphones, and other mobile devices.

Just ask Cisco Gold Partner MCPc. They’re meeting the needs of today’s increasingly mobile workforce. And they’re making their clients happy in the process—even if many of their clients’ employees haven’t been seen at the office in days.

But, seriously, what’s behind the company’s success? MCPc calls it the MCPc anyplace workspace™. It’s their own ‘playlist’ of partners, technology, and expertise—all perfectly orchestrated to enable secure, mobile collaboration.

Recently, I caught up with Darin Haines, MCPc’s CTO, to talk with him about his company’s strategy, which is working by the way to the tune of 43 and 57 percent growth, respectively, in products and services in FY12.   Read More »

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Register for Social Media Webcast Series: Earn Chance to Win ‘Social Media Makeover’

I love winning free stuff. I once scratched off a lottery ticket and won $5 and that was an exciting day. (Admittedly I probably don’t get out often enough.) While $5 may not be cause for celebration, imagine winning $2500.

If you register and attend three upcoming social media webcasts (or view replays), we’ll enter you into a sweepstakes to win a social media consultation valued at US$2500. This freebie from our Marketing Resource Partners will help get your program off the ground or provide an expert analysis to fine tune.

I’d say that’s way better than five bucks—and an incredible opportunity to up level, or push start, your social media strategy.

Our Cisco Partner Velocity team is Making Marketing Innovation Happen by offering free webcasts on September 11, October 2, and October 23. They include: Building a Successful Social Media Program, Social Media Events Experience, and Creating an Integrated Campaign.

We’ll announce the sweepstakes winner on October 31, 2012. And it could be you! Want more details, including the links to register? Read More »

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Cisco Wins Record Awards at XChange, Thanks to Partner Votes

Last week in Dallas I had the opportunity to attend “XChange 2012” an event that brings together a number of industry experts and solutions providers for a dialog around the changes happening in the industry and a great opportunity to network.

Each year at this event UBM Channel presents the ARC Awards, short for Annual Report Card, which gives partners the opportunity to rate their vendors in a number of categories.

I’m proud to say that Cisco took home 16 ARC Awards capped off by five overall awards including  Enterprise Networking Infrastructure, Network Security Appliance and SMB Networking Hardware.  We won the overall in Unified Communications for the ninth consecutive year and finally, took home the top prize for Midrange Servers, beating IBM and HP in our first year competing in this category.

Not only is this the first time in Cisco’s history we’ve won all of the categories we entered, Cisco is the only vendor to have won this many categories at the event. These awards are thanks to you, our partners, and I had a chance to talk to some of the partners who attended the event. Here’s what they had to say.

What else happened at the event?

Read More »

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Cisco is ARC Awards’ Top Winner, Paves Way for Partners to Close More Deals

In today’s tough selling climate, are your customers anxious for data? For “proof” that selecting your practice—and Cisco—as their trusted business advisor is the best choice? If so, today is a great day!

Everything Channel, a UBM company, named its 27th Annual Report Card (ARC) winners at the XChange Americas conference, in Dallas, Texas this week. And guess who won big? Yep, Cisco. And so did you!

This means you have the extra ammunition you need when going up against competitors to close deals. It also means we owe you a huge “thank you.”

The annual ARC awards recognize technology vendors that received the highest grades from their top partners in three categories: Product Innovation, Support, and Partnership, with the combined scores leading to an Overall winner.

Thousands of partners voted and Cisco is the Overall winner in five of the 23 categories. Also, this was the first year we participated in the Midrange Servers category and we swept the award against the traditional powerhouses, winning Overall and in every sub-category. We also snagged a ninth consecutive win in the Unified Communications category.

Check out our other wins in this handy infographic and please be sure to share it across your social networks.

 

What else happened at the ARC Awards? Read More »

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