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Managed Services: OnPlus for Small Business Reseller Partners

December 13, 2011 at 10:33 am PST

Imagine being alerted of a customer’s network issue at your son’s baseball game. Now imagine being able to fix that issue between innings, before the customer even becomes aware of it.

That’s the power of OnPlus, a new managed service Cisco is announcing today to help VARs easily and affordably provide network assessment, management, and advisory services to their small business customers. This new service provides VARs with a cost-effective, scalable business model for those beginning to establish their managed services practice.

So what does this really mean for our channel partners?

If you ask Liberty Technology President and Cisco certified partner Ben Johnson, he’d say that, “Liberty Technology focuses on making technology easy for both consumers and businesses. With Cisco OnPlus, you’re able to get a more complete, 360 degree picture of your customer’s network. We’ve used OnPlus in a number of scenarios, from doing network surveys to quickly troubleshooting and identifying problems with customer’s networks, which has greatly saved us time and of course money.”

What else can you gain from using Cisco OnPlus service? Read on for all of the advantages. Read More »

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We Asked, You Answered: Our 25 Words or Less Contest Winners!

You Cisco partners are a creative lot—when we asked you to send us your thoughts on how Cisco products improve the network, we discovered that so many of you are true writers at heart.

We also found that Cisco products have impacted your customers’ bottom line and improved productivity. Whether you deployed Cisco Nexus switches, a collaboration portfolio, Catalyst switches, or WAN optimizations solutions, your customers are getting the high-quality products and fantastic total cost of ownership that they deserve.

We think all of our partners are winners, but there can only be two contest winners. This contest was about success stories and how Cisco products have improved the network. We reviewed all the entries, discussed the merits and two entries rose above the rest to be crowned: Our Winners!

Without further ado, here they are:

Read More »

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Cisco Partners Giving Back this Holiday Season (and Throughout the Year)

December 7, 2011 at 11:26 am PST

While some of us are fortunate enough to have our basic needs covered and can focus on the joys of the holidays, there’s no denying that there are so many others who don’t even have that and could use a little bit of help.

At Cisco, we’ve partnered with several non-profit organizations to provide resources and services to those in need. Some of the organizations include: NetHope, Community Voice Mail, Habitat for Humanity International, Tech Soup Global, and St. Bernard Project. Whether it’s donating through time, money, or sweat like the Partner Summit 2011 team did in the 9th ward in New Orleans, giving back selflessly is a reward in and of itself.

We knew we couldn’t be the only ones who felt passionate about giving back. So, we set out to learn how our partners are giving back this holiday season.

Force 3
Force 3 Vice President of Marketing Krissy Edell Kelley tells us on our Facebook page that they are supporting Toys for Tots, a charity that “delivers, through a new toy at Christmas, a message of hope to less fortunate youngsters that will assist them in becoming responsible, productive, patriotic citizens.

Dimension Data
Got Mo? Mo what? Moustache that is! For the month of Movember (the month formerly known as November) Dimension Data supports a moustache growing charity event that raises funds and awareness for men’s health issues. Check out the Mo Bros of Dimension Data.

Not only have our partners found ways to give back during this holiday season, they also found ways to give back throughout the year. See how our partners gave back this year while having a bit of fun. Read More »

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CloudVerse Brings Power, Flexibility, Intelligence to Customer Networks

December 6, 2011 at 9:33 am PST

While 2012 will be the Year of the Dragon, according to the Chinese zodiac, in IT 2012 will be the year of the cloud. And not just one big cloud, but many clouds.

This world of many clouds means numerous opportunities for Cisco partners to offer customers, whether it’s building clouds, selling cloud services, or designing and implementing cloud-ready networks.

To help ensure partners have a successful Year of the Cloud, today Cisco is announcing a set of cloud capabilities called CloudVerse to help partners build public, private, and hybrid clouds for customers — bringing together the intelligence of the network, the power of the data center, and the flexibility of cloud applications.

Here’s just one example of a unique offering: Cisco partner Logicalis built a customized hosted cloud solution for its clients. Watch this video to find out how they did it. Keep reading to learn about new CloudVerse services and technologies.

There’s no arguing that cloud usage is on the rise. By the year 2015, 50% of all CIOs expect to operate the majority of their applications and infrastructures via the cloud. And global cloud traffic will increase 12 times to 1.6 zettabytes per year – that is the equivalent of more than four days of business class video for every person on the planet.

Despite this meteoric increase in cloud usage, it’s still common for customers to tiptoe into the realm of cloud or shun it altogether, citing lack of cloud talent, concerns around overall user experience, security risks, and cost as major inhibitors to cloud deployment. That’s where Cisco and our partners come together to provide deep expertise in strategy, planning, design, implementation, and optimization.

What are the specific new technologies and services in CloudVerse? Read More »

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When Downtime Isn’t an Option: Fueling the Network for Fighter Jets

If you’ve ever been to an air show or watched fighter jets flying over your local stadium, you can appreciate the sheer magnitude of all involved for these amazing machines to fly, dip, dive, and soar — precision, mastered flying skills, and, of course, technology.

Imagine the network demands to support those planes in the air, communications, navigation systems running: downtime is not an option EVER. The network, administration, and monitoring has to be streamlined to ensure both operational cost savings and “always on, always ready” technical support.

This is the kind of uptime that Doss Aviation Inc., a privately owned defense contractor, requires to meet its intense security and uptime needs. The company looked to Cisco solution provider, Icon Integration, to help create a stable, secure, and compliant system. Icon also provides ongoing support to diagnose and prevent downtime. The process is detailed in this recent SearchNetworkingchannel.com‘s article.

How did it all come together? Watch this video as Icon’s CEO Shahe Taleghani and Doss Aviation’s Director of IT Jamie Trujillo talk about keeping the network up and running for the US Air Force.

How do you write your own customer success story? Read More »