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Cisco Partner Weekly Rewind – August 22, 2014

August 22, 2014 at 7:30 am PST

Partner-Weekly-Rewind-v2Each week, we’ll highlight the most important Cisco partner news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off the Top

This week Cisco won several of CRN’s Annual Report Card (ARC) awards presented at this week’s XChange event in San Antonio.  Faisal Hanafi, Steve Benvenuto and Ricardo Moreno (@RicardoMoreno) from Cisco were on hand to receive the honors.

We take great pride in winning these awards, but all of us at Cisco realize that we don’t win awards like this without the efforts of loyalty and our partners. We are only successful when you’re successful!

With a focus on “Elevating the Customer Experience,” the XChange event brought together a strong line-up of speakers, favorite great example being Seth Mattison of FutureSight Labs who talked about how we build connections are changing in the Digital Age. I also appreciated the insight of Gary Pica from TruMethods and the idea of unlocking your personal super power.

You can read all about both of these speakers and all the other exciting speakers from earlier posts. The team and I enjoyed meeting with many of you in Texas and we look forward to our next face-to-face event – the Best of Breed (BOB) Conference in October. Read More »

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Partners, Distributors and Cisco fundamentally have the same goals: Generate more revenue, expand expertise and gain new customers.

Cisco Distributors grow when their partners grow; simple as that.

There are more than 170 Cisco distributors worldwide that do more than just pick, pack and ship. Each distributor offers an abundance of services and expertise – from technical support, to certification training, to marketing services. Many have solution demo centers, financing options and extensive training on Cisco products and services.

All of these services are designed to grow partner revenue and profit. That isn’t just talk. A distributor is only as healthy and as profitable as its partners. Distributors have a vested interest in the growth and success of their partner customers.

In fact, Julie Hens, VP of Worldwide Distribution Sales says, “Our worldwide distribution partners represent a strategic route to market for Cisco and we focus diligently on fostering a business model that creates positive forces on the distributor’s economics.  In turn, our distributors benefit our partners’ success and profitability by providing services and programs, and serving as a trusted business advisor.  It really is a win-win-win scenario.”

So what does this mean for you as a partner organization? How can you get engaged with Cisco distributors and quickly gain the training and expertise needed to sell Cisco data center, collaboration, networking and other solutions you may not have had access to in the past? What does it mean in terms of your growth prospects in both revenue and margin?

Using very prescriptive methods, Cisco distributors create programs for partners that are designed to accelerate sales and technical knowledge. These proven methodologies help expand and grow your Cisco business practice, which lead to new routes to revenue and profit. These programs offer partners access to resources to help take advantage of a rapidly changing environment in the marketplace and new opportunities that come with it.  Avnet Propel, Comstor EDGE, Ingram Fly Higher and Tech Data Momentum are examples of success in this area: Read More »

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XChange 2014 Wraps Up

August 20, 2014 at 9:20 am PST

As you saw in my blog from yesterday, I’ve been busy at XChange 2014 in San Antonio. As the event wrapped up yesterday, there was another full day of activity.

One of the best things about this event from my perspective is that it gives me the opportunity to meet Cisco partners and some of my Cisco colleagues face-to-face. In fact, I was able to have lunch yesterday with a number of Cisco partners and Cisco colleagues. Last night, Cisco won several Annual Report Card (ARC) awards at the event, including:

  • Overall Category: Enterprise Networking Infrastructure (Swept all awards in the category)
  • Overall Category: Unified Communications (Swept all awards in the category)
  • Sub-Category Win: Networking Hardware (SMB) [Partnership]

We take great pride in winning these awards, but all of us at Cisco realize that we don’t win awards like this without the efforts of our partners. I wanted to make sure some of our partners and a few of my colleagues had a chance to speak about these awards. Let’s see what they had to say.

Again, thank you partners for all of your hard work. It was great to meet a few more of you in San Antonio this year. Now back to our regularly scheduled event coverage.  Read More »

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XChange 2014 is bringing the heat in San Antonio

August 19, 2014 at 7:30 am PST

Well, I made it into San Antonio on Sunday afternoon. The high was 100 degrees Fahrenheit, and even coming from North Carolina, it was a little warm for me. Of course, the resort was cool and comfortable, even when the Channel Company kicked things off with great speakers and top notch networking.

The general session I attended on Sunday afternoon opened up with Joseph Michelli. Joseph is a consultant and best-selling author. He spoke about the customer experience and how it cannot be a disjointed set of transactions. With an emphasis on culture, his presentation was humorous and informative. If you have the chance to see him speak in the future, I highly recommend it. He definitely has some great insight on how the customers’ experience dictate whether or not your business is successful.

XChange OpeningI spent the rest of Sunday meeting with partners, and preparing for a busy Monday and Tuesday at XChange 2014. As usual, it was great to catch up with the partners I already know, and it was fantastic to meet some new faces as well. Oh, and you know what? Texas beef brisket is not half bad… Read More »

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Top Things to Know About VIP 24

I am excited to share the changes we’ve made to the Cisco® Value Incentive Program (VIP) 24. As you know, we are evolving our Channel Partner Program to maintain the best partner program in the industry. As an important part of this evolution, we have aligned VIP so that it fits with our evolved Cisco architectural strategy, and continue to focus VIP on new market trends and business models that our customers need for their businesses. We believe you will see greater profitability and customer satisfaction as a result. That’s a win-win for you and for Cisco.

Here are the top things you should know about VIP 24: Read More »

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