Cisco Blogs

Search Results

486 posts found

Cloud Must Balance Innovation With Operational Excellence

…periods of time or backing up data in new and innovative ways that allow for faster and more granular retrieval. Innovation is critical to the success of cloud computing, bacause without some level of innovation of the technologies surrounding cloud computing (more on that distinction later), the entire space starts to resemble some form of self-service outsourcing–useful, but not really enough to compel the enterprise to change. Consider operat…

Read More >>

Architectural Innovation: A Clean Break from Tradition

When the first automobiles were conceived and designed, it was difficult for some people to take a forward-looking view of this innovation. The term “horseless-carriage” was an attempt to describe this new mode of transportation from a historical perspective.Ready for road trials by September 1893, the vehicle built by Charles and Frank Duryea was the first gasoline powered automobile in America. The brothers had purchased a used hor…

Read More >>

Architectural Innovation: A Clean Break from Tradition

When the first automobiles were conceived and designed, it was difficult for some people to take a forward-looking view of this innovation. The term “horseless-carriage” was an attempt to describe this new mode of transportation from a historical perspective.Ready for road trials by September 1893, the vehicle built by Charles and Frank Duryea was the first gasoline powered automobile in America. The brothers had purchased a used hor…

Read More >>

Top Ten Questions on My Mind as I Head to InterOp — What are Yours?

…eteers. Selling was paramount. Vendors sold customers. Start-ups sold investors (or outright buyers). Technology innovation seemed to take a back seat to crossing the chasm in order to reach the mainstream money pile. Well, with a troubled economy and heightened virtual access to industry events and information, InterOp would seem to be returning to its innovation roots once again. No network vendor should be spending event monies unless they are…

Read More >>

Grow Your Contact Center Business with Innovation

By John Hernandez, general manager, Cisco Customer Contact Business UnitDuring challenging economic times, savvy organizations seek ways to differentiate their business through tighter customer affinity, while they plan for the inevitable recovery. One of the key investment areas to differentiate the business is the contact center. Gartner just published Market Share: Contact Centers, Worldwide, 2008 which shows that Cisco’s contact center…

Read More >>