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Cloud Must Balance Innovation With Operational Excellence

One of Cisco’s internal mantras of late is the need to balance innovation with operational excellence. Our corporate CTO, Padmasree Warrior, laid out this argument as a part of a recent series predicting the future of collaboration. Essentially, a critical organizational debate is changing focus from “what takes precedence–innovation OR operational excellence” to “how do we balance the two?” Coming from the Si…

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Architectural Innovation: A Clean Break from Tradition

…utomobiles were conceived and designed, it was difficult for some people to take a forward-looking view of this innovation. The term “horseless-carriage” was an attempt to describe this new mode of transportation from a historical perspective.Ready for road trials by September 1893, the vehicle built by Charles and Frank Duryea was the first gasoline powered automobile in America. The brothers had purchased a used horse drawn buggy fo…

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Architectural Innovation: A Clean Break from Tradition

…utomobiles were conceived and designed, it was difficult for some people to take a forward-looking view of this innovation. The term “horseless-carriage” was an attempt to describe this new mode of transportation from a historical perspective.Ready for road trials by September 1893, the vehicle built by Charles and Frank Duryea was the first gasoline powered automobile in America. The brothers had purchased a used horse drawn buggy fo…

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Top Ten Questions on My Mind as I Head to InterOp — What are Yours?

Oh, how InterOp has changed… and changed… and changed, again. I remember InterOp’s original innovation roots — when live connection to the showfloor network was a requirement for all exhibitors. In this early phase, attendees numbered from a few to around ten thousand and were mostly software/hardware development engineers. Proving was paramount. Connecters, signals, protocols, devices… everything needed proving. I…

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Grow Your Contact Center Business with Innovation

…business — whether they are deploying hosted and premises-based solutions. And they are excited about the innovation that we’re delivering, such as Cisco Mobile Supervisor, which lets supervisors stay in touch with and service their customers even when they are away from the contact center by using iPhones with their Cisco solution. I’d like to hear what’s top of mind for you. How can we help you accelerate your business…

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