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Innovation is key to becoming a ‘people-centric’ business

…s – it’s not “what you do”, i.e. what you sell; what you provide, but rather “how you do it”, i.e. how you fuel innovation and differentiation. Yet Beswick argues that true customer-centricity is only possible if you first become people-centric. In his words the only way you can provide an exceptional end-to-end customer experience is to ensure that everyone in your organisation understands how to collaborate on solving your customers’ problems….

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Innovation through Diverse Perspectives

…f the median for other large firms in their industries” This point doesn’t demonstrate that women make better executives than men; it simply shows that there is more than one way of being an executive and that having a mix of styles and experiences brings a new, profitable dimension to a company. So why are so many companies still adverse to “different” thinking when diverse perspectives can drive innovation?…

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Collaboration: with MACS from Cisco it’s as if you’re really there!

We hear a lot about Collaboration and Innovation these days.  People try to define what each word means, and how they relate to each other. Probably the best source I’ve found so far is in a great blog by Carlos Domingez that addresses just that. Carlos is one of Cisco’s senior thought leaders, so check out his blog here: Collaboration: What Does it really mean? It’s a fascinating read, especially the references to  Evan Rosen …

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Economic Innovation within Established Markets

…in the area with plans to use the Olympic Park press and broadcast centers beyond the 2012 Games — as an innovation accelerator, offering flexible office space, facilities and expertise. Bringing Together Creativity and Energy Several leading companies have already said they will commit to invest in the long-term future of the area. I was born and raised in the East End of London, this is my home town neighborhood, so I was thrilled when…

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Cisco SVP Chris Dedicoat on Innovation in Europe

At the World Economic Forum, Cisco SVP of European Markets talks about how Innovation is driving the European Economy….

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