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How Nurses Communicate

We recently asked hospital-based nurses to tell us about their communication challenges at work. No surprise, really, they said easier communication would improve patient care and satisfaction, improve productivity and save as much as 10 hours of overtime per week. But they also said they don’t have the communication technology and devices they need to do their jobs. You have to step back and ask yourself “why not?”Here̵…


Next week DoDIIS is the place to be

At next week’s DoDIIS Worldwide Conference, “Empowering Decision Advantage,” in Orlando, attendees will get to experience first-hand Tandberg’s New Way of Working. With our immersive Telepresence T3 solution shown in Booth #405, participants will see how video teleconferencing (VTC) allows for accelerated decision-making and creates an environment in which real-time sharing of intelligence can take place between constituents in the field with st…


Grow Your Contact Center Business with Innovation

By John Hernandez, general manager, Cisco Customer Contact Business UnitDuring challenging economic times, savvy organizations seek ways to differentiate their business through tighter customer affinity, while they plan for the inevitable recovery. One of the key investment areas to differentiate the business is the contact center. Gartner just published Market Share: Contact Centers, Worldwide, 2008 which shows that Cisco’s contact center…


We're live with a public sector perspective

Ongoing economic challenges have made all of us stop and take a good, long, discriminating look at our budgets and spending projections. And, hopefully, this will also be a time when good decisions are made, not just for today, but for tomorrow and for years to come. This blog is designed to provide the government worker with tools and insight to help make those good choices for agencies and for constituents. TANDBERG has been working with the U…


A Clear Case for Mobile Collaboration in Healthcare

In early April, I attended the HIMSS show in Chicago where I showcased our enhanced mobile collaboration applications. One of our solutions featured the Cisco Unified Personal Communicator application on newly Cisco certified Mobile Clinical Assistants (tablet PC’s designed for the healthcare environment) and the ability to share high bandwidth images over the Cisco 802.11n network. I also demonstrated the integration of location informati…