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Software Defined Contact Center

…s. Software-Defined technology solutions generally use a very mature protocol as the basis for disparate device interoperability and then layer on another standard for the device to use when communicating with the controller. In the case of Cisco ICM, we use a number of protocols to move contacts around between systems but they are all widely implemented and generally reliable. Voice contacts may move between nodes on the Public Switched Telephon…

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IoT, The Oppressed Project

…standards and integrated technologies enable Internet of Things Secure Mobile Communications and Communications Interoperability to support mission needs for Public Safety, Defense, Manufacturing, Utilities, Transportation, Mining, and more. What to do? “#security should be the #1 thing companies focus on in the wake of #IoT” – CEO John Chambers http://cscoengs.co.vu/1ucx8GY “It is not often that companies learn from the past, even rarer…

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MP-BGP eVPN control plane for VXLAN – SDN is growing up

…rs the following key benefits: Leveraging an industry standards-track control protocol it enables multi-vendor interoperability and the following benefits: Control plane learning for end host Layer-2 and Layer-3 reachability information to build more robust and scalable VXLAN overlay networks. Leverages the decade-long MP-BGP VPN technology to support scalable multi-tenant VXLAN overlay networks. EVPN address family carries both Layer 2 and Lay…

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Cloud-Managed IT: The Demystification of Cisco Meraki

…not work with the traditional Cisco Architecture. False. In over the last two years we have worked to deliver interoperability and integration between the Cisco Meraki solution and the on-premise solution. Now customers can strategically deploy the right solution in the network area based on needs. Penn Mutual deploys the traditional Cisco architecture in their corporate headquarters and Cisco Meraki at their branches, effectively reducing oper…

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OpenStack Podcast #16: Interview with Pere Monclus

…be established. You translate this complexity to a Neutron player, and who is the entity that is going to test interoperability between all these vendors and of the API of Neutron? That’s a tough problem. Essentially, if I’m vendor A, I’m going to make sure that the plug-in for my voucher works. If I’m vendor B, I’m going to make sure that the plug-in for my load balancer works. If I’m vendor C, I’m goin…

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