Customer Spotlight: Missouri Highway Patrol Improves Multi-Agency Emergency Response

The Missouri State Highway Patrol (MSHP) is one of the largest law enforcement agencies in the state of Missouri. In addition to being responsible for highway safety throughout the state, we often work in conjunction with other state, local, and federal agencies to respond to emergency situations, such as natural disasters or public safety incidents. […]

Sparking a Revolution in Collaboration

You can think of collaboration tools—messaging, meetings, calling—as the central nervous system of the modern organization. But traditional collaboration platforms, with their disparate applications, interfaces, and delivery models, have often been complex and frustrating—both for end-users and the businesses implementing them. Part of the problem has been balancing everything that global enterprise and government customers […]

Cisco, Verizon Teaming to Offer Expanded Collaboration

In today’s world of digital disruption, the customer experience is king and end-users are becoming sovereign decision makers who select their own portfolios of collaboration and content sharing SaaS tools. This pattern is driving tremendous innovation in the market and exponential growth for dozens of major new collaboration applications in use by knowledge workers globally. […]

Cisco Spark Made Cisco Spark Happen

Without Cisco Spark, we wouldn’t be launching the Spark service now. Of course, we’d launch it, but the key is the timing. Now. What I am talking about is Spark’s impact internally on our ability to accelerate all the launch-related activities. Don’t get me wrong. Spark didn’t magically change how we approached the launch projects. What really changed was the efficiency of communications and decision making — what the marketing guy in me is supposed to call “agility.”

Enterprise Connect, Day 2 Wrap-Up

Apparently Monday was just a warm-up. Tuesday started with several announcements before sunrise and just kept going past sundown with the Cisco Reception. The energy level throughout the day? A strong buzzing. And there was a lot to buzz about, starting with the morning press release kicking off the day with announcements tied to Cisco […]