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“Think Smart” Team Leaders Drive Innovation via Web 2.0 Online Collaboration

By June Bower, vice president of marketing, Cisco Collaboration Software GroupLast week I called a long time friend and business associate to tell her the news: my 15 year old son had broken his pelvis playing soccer at school. She picked up on the first ring and before I could get a word in she said,”I can’t believe Noah broke his pelvis. What a bummer.” How did she know this about my son, and only the day after it happened?We…

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