Collaboration and video technologies support innovation and improve patient outcomes at one of New Zealand’s fastest growing District Health Boards

Bay of Plenty District Health Board provides health and disability services for the fastest growing District Health Board (DHB) in New Zealand.  It delivers health services through two major hospitals and a network of community based facilities across one of the country’s largest DHB geographies.  It is committed to continuous innovation in its service delivery to meet the changing and growing needs of the region.  

A key to the Bay of Plenty District Health Board’s future success is its ability to evolve its IT capability to meet the needs of its patient population. Collaboration and video technologies introduced by the DHB are improving the way hospital, community clinic and clinician communicate and work together across the region.

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Kiss your old running shoes good-bye. Change is constant. And technology has always been about change and convergence. But the massive, global-scale change occurring now is happening at rates faster than anyone ever predicted.

And this is disruptive change. It’s change that requires you to act, adapt, and move quickly to take advantage of the opportunities that come with it.

Cisco has a long history of showcasing disruption and convergence at Enterprise Connect since the early days of VoiceCon. TDM to voice over IP; the convergence of voice, video, and data; unified communications: In each case we saw how converging technology and collaborative behavior has helped disrupt the traditional way of doing things and created more value for businesses and users.

Today technology is creating disruption in unexpected places.

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Tags: cloud, collaboration, data center, Internet of Everything, IoE, networking, security, virtualization

At Cisco Live in Melbourne we had a great line-up of customers talking about how Cisco is supporting more effective collaboration within their businesses. One of our guest speakers was Ian Hendey from ME Bank, the only bank in Australia which is 100% owned by Australia’s leading industry super funds.

ME Bank has a keen focus on innovation and improving the customer experience. And that’s why the bank has rolled out an initiative to provide banking where its customers are located -- in their workplace.

ME Bank’s Workplace Banking Kiosks combine Cisco TelePresence with ATM and digital marketing, and allow customers to speak to a service representative remotely. The initiative is part of an AU$57 million technology transformation program that includes deploying mobile bankers and kiosks into the workplaces of its customers to act as a virtual branch that staff can use at any time.

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One of the most engaging customer visits undertaken during Cisco Live in Melbourne was the visit to the brand new, purpose built offices of global engineering and management company, Aurecon Group.

Aurecon’s Melbourne office is based in the growing Docklands area of Melbourne and is a showcase for the use of information technology to enable business innovation, growth and productivity. 

During the visit, Barry Honey, Auercon Group IS Strategy and Architecture Manager outlined the company’s strategic initiative to create innovative new client-facing technology services that will further differentiate its client experiences.  With operational projects taking place all over the world, Aurecon’s vision is grounded in an intelligent network that is entirely scalable and flexible for the future, while nimble enough to respond to immediate business opportunities being working on by the company.

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Cisco TelePresence has received one of the most glowing endorsements possible, with the CIO of the Australian Government speaking to Sydney Morning Herald’s ITPro section about the success of the Australian Government’s roll out of its TelePresence system.

Glenn Archer cites the national Cisco TelePresence system with 37 operational video conferencing sites across the country as being an example of a highly successful government IT project.

2,500 meetings have been held via the system in three and half years and the Government calculates that it has saved around $44 million through reduced airfare and travel costs. In addition, Glenn Archer is quoted as saying that the Government has reduced its carbon footprint by 8,500 tonnes of CO2 through the introduction of TelePresence.

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