Let me start with a few ideas that should be pretty uncontroversial:
- Digitization is transforming even the most old-school industries. Who would have thought the taxi cab business would get turned on its head by an app?
- The old way of doing IT—where every company builds and maintains its own vast infrastructure—is going to change. For decades, survey after survey has said that companies spend 70 or 80 percent of their IT resources just to keep the lights on.
- Companies want to shift their IT risk onto IT companies. They want to press the proverbial “big red ‘easy’ button” on their networks so they just work.
Cisco is taking a giant step in that direction with Cisco-Meraki cloud managed IT. The idea—which should be pretty uncontroversial—is to make the network as easy to operate as your iPhone.
When Cisco acquired Meraki a couple of years ago, people thought of it as a company that supplied wireless networks to midsized businesses. But it’s never been just about Wi-Fi or small and medium-sized businesses.
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Tags: analytics, CIO, Cisco Meraki Cloud Managed IT Challenge, cloud managed IT, cto, digitization, Enterprise Networking, Internet of Everything, IT, mobility
Last week, Cisco CEO John Chambers attended the World Economic Forum in Davos, Switzerland. A major theme of the week was security and the implications of the Internet of Everything…the topic which John focused on in his contributed article to the WEF blog, Agenda. You can read the full article here.
In the article he stated:
WEF graphic – John Chambers on Security 2015
Additionally, last week, Cisco issued our Annual Security Report which includes data about the number of breaches, attacks and how to mitigate these increasing threats. Cisco SVP and Chief Security Officer John Stewart blogged on this report here. A key call to action of the report is for corporate boards to take a more active role and focus on security as they help run their companies. He also talked to BloombergWest’s Cory Johnson. You can view that interview here.
In Davos, John Chambers talked to a few reporters about the implications of more things being connected…overall, of course, the impact will be very positive. As we move from 14B connected devices to 50B by 2020, John argues that each of those end points cannot be trusted to be secure, therefore you need to focus on security from an architectural approach…something, of course, where the network has a distinct advantage.
See John’s interview with USAToday Editor-in-Chief Dave Callaway.
See John’s interview with New York Times reporter David Gelles.
And, see here, for how many devices are connected to the Internet. Right. Now.
Tags: Davos, hacking, Internet of Everything, IoE, IoT, john chambers, security, WEF
A short while ago, the International Trade Commission (ITC) took an important first step toward the speedy review and action we requested regarding Arista’s widespread infringement of Cisco’s patented networking technology. We welcome the ITC’s initial action in this case, and by voting to commence an investigation into our complaints regarding Arista’s use of Cisco’s patented technology in its products, the ITC has started down a road that should lead to resolution within a matter of months. Trials are generally completed within 9 to 12 months after an investigation is instituted. We are committed to driving fast action regarding Arista’s illicit copying. Our complaints to the ITC detail Arista’s inclusion in its products of a wide array of important Cisco features covered by 12 different U.S. patents. All of these patented technologies are core technologies being used in products we currently ship to our customers. And none of these Cisco proprietary implementations are part of industry standards. You can read our complaints here and here.
We look forward to the opening of the discovery process so that we can further document the widespread infringement, which Arista itself has advertised as a key selling point of their products (see my blog when we brought our lawsuits on December 5).
As the ITC’s decision to commence investigations was just confirmed, we will evaluate the documents that we expect to receive, and provide updates in the coming days.
Further Update: 22 January 2015
Interestingly, the ITC apparently did not elect to undertake further investigation into Arista’s request that the trial judge consider whether their products are so vital to the national interest that they should be allowed to continue to be sold, even if they infringe (See Arista’s Public Interest Statement). We were surprised that Arista even asked. We had expected them to simply deny infringement. Instead, they claimed, “Many others have used, and continue to use, technologies Cisco accuses Arista of using without any complaint from Cisco” as a justification for infringement, and claiming that “Arista’s products serve critical roles in U.S. commerce and security [and] [t]he issuance of any exclusion order would raise public health, safety, or welfare concerns.” As laid out in detail in the December 5 blog, Arista is unique in the scope of its copying of Cisco technology. That’s why this is the first patent lawsuit we’ve initiated in eleven years. Arista has many competitors who do not copy the Cisco technologies Arista chose to incorporate in their products.
Arista has it backwards. There is a strong public interest, long recognized by the ITC, in protecting innovation and excluding the importation and sale of infringing products. That’s why the ITC exists. So we are pleased it looks like the trials will focus on the merits of our claims, without spending resources on Arista’s argument that the public has an interest in letting it infringe Cisco’s patents.
Tags: arista, innovation, IP protection, ITC
When I’m stuck in one of Silicon Valley’s many traffic jams, my frustration level rises as rapidly as my speedometer slows down. I think about how the digital synchronization of highways, vehicles and traffic lights could unclog congestion, lower pollution, eliminate delays and significantly reduce our collective frustration levels.
Just a little digital automation could go a long way to reduce not only traffic and accidents but also time, gas, smog and the costs of road and car repairs. Not to mention, helping us all attain a much more sustainable environment.
So when I’m stuck like this in traffic, whether at home or internationally, my thoughts turn to how we can get to the Last Traffic Jam.
The answer is a more connected world—or the Internet of Everything. It’s how we’ll change the way we live, work, play, and learn. This has been Cisco’s goal for 30 years, and today we have an unprecedented opportunity, along with our partners, to transform our world for the better
And that includes eliminating traffic headaches.
Studies show that for every minute spent clearing an accident from a road, there is a four-minute delay to get traffic moving again. And it’s not just delays. Today, traffic congestion costs Americans alone more than $124 billion a year. By 2030, experts predict the average American household will spend 33 percent more in traffic-related costs than today and the annual price of traffic in the United States and Europe could rise nearly 50 percent from today’s costs.
Want to know more? Here are some insights on the Last Traffic Jam.
Today, we are already connecting roadways, cars, drivers, traffic lights, parking spaces, public transportation and commercial traffic. The early results show dramatic improvement in traffic flows, fewer roadside incidents, and lower transportation costs. And one day this all will lead to the Last Traffic Jam.
This is happening by connecting disparate intelligent transportation systems to provide a centralized view of highway systems, including road conditions, traffic, construction, and transit information. Connected roadways and connected cities, are improving decision-making while reducing operating and maintenance costs.
I believe the “beginning of the end” has started. Cities around the world are getting connected.
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Tags: #IoE, Connected Transportation, Firsts and Lasts, InternetofEverything, Last Traffic Jam, Smart Cities
As Cisco’s chief marketing officer, an important part of my role is to build and maintain the trust of Cisco’s customers.In fact, “brand promise” ultimately relies upon the trust consumers have placed in a brand. Customers who are loyal to a brand will trust that the next product or service introduced under that brand will fulfill the brand promise. However, trust can also have more widespread impacts that affect an organization’s ability to compete and to provide the innovative customer experiences required in the Internet of Everything (IoE) era.
This week at the National Retail Federation’s “Big Show” in New York, Cisco released a new study that uncovered some unique insights about shopping behaviors and attitudes among U.S. and U.K. consumers in the digital age. The findings point to the need for retailers to provide “hyper-relevant” shopping experiences that deliver value to the consumer in real time throughout the shopping lifecycle. Hyper-relevance comes with the ability to dynamically compare real-time customer information with historical data, and the resulting insights allow retailers to improve operations and the customer experience. At stake, according to our research, is an estimated profit improvement of 15.6 percent for an illustrative $20 billion retailer that builds agile business processes for turning these insights into value.
Our research shows that consumers are looking for retailers to deliver hyper-relevance via three value proposition categories: efficiency, engagement, and savings. In the area of efficiency, for example, 77 percent of respondents said they would be “somewhat” or “very likely” to use a solution to optimize the checkout process. In terms of savings, 79 percent indicated a willingness to take advantage of in-store offers provided via digital signage, while 73 percent said they’d like to receive special offers through augmented-reality solutions. And, in the area of engagement, 57 percent indicated a desire to learn more about products in the store by using augmented-reality capabilities.
One of the points I found particularly interesting is that consumers are relatively willing to provide certain types of personal information to retailers—such as name, age, past purchasing history, interests, and hobbies—in order to get a more personally relevant shopping experience. But beyond this basic information, there is a “trust cliff,” a steep drop-off in willingness to share certain types of personal information. A significant 16 percent of respondents were not willing to share any personal information at all.
This trust cliff presents an interesting conundrum for retailers. On one hand, our study shows that customers want personalized and contextually relevant shopping experiences. But on the other hand, they are reluctant to share the very information that can help provide these “hyper-relevant” experiences.
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Tags: analytics, Cisco, Cisco Consulting Services, connected retail, consumer, customer experience, digital, hyper-relevance, Internet of Everything, IoE, National Retail Federation, NRF, privacy, retail, shopping, smart retail, trust