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We have traced the cause of the issue to an accident during maintenance of a San Jose data center that resulted in a power outage in that facility. We would like to thank our customers and partners for their patience. We expect to resolve the issue shortly.

Is Your PC Just a Paperweight?

Post by Joe Burton, Chief Technology Officer, Unified CommunicationsAt Networkers at Cisco Live!, we met with customers and partners to talk about challenges and opportunities they face while developing a future-proof unified communications strategy. For many of them, a network-centric approach to UC not only meets their immediate need for reliable business communications, but it also lays the foundation to meet future communications needs of an increasingly mobile, collaborative, virtual and socially-networked workforce. Compare this to those who are deploying a PC- (and email) centric strategy that creates a workforce of”haves” and”have-nots” due to inherent device and operating system constraints.The rapidly declining importance of email and the desktop computer is not one that I would have foreseen even as few as five years ago. There was a wonderful recent article in CNET,”Kids say e-mail is, like, soooo dead,” that talked about the irrelevance of email for these customers and employees of tomorrow. For those of us with more mileage on our tires, the introduction of mobile-mail devices into the workspace has accelerated this trend into reality. When was the last time you re-opened an email or email attachment on your laptop’s email client after you had already skimmed through it on your mobile device? It has probably been awhile. Think about the length of the last email message you sent from your BlackBerry or smart phone? Most likely it contained fewer than a dozen words. And think of the volume of email you receive on a daily basis? How many are short replies that beget more short replies. Increasingly as we rely on portable devices and smart phones we are actually leveraging the email directory and transport infrastructure to send SMS-style messages. Read More » Outage

Cisco is experiencing some facility issues that are impacting services to We have identified the cause of the issue and are working to quickly restore services. We will update this blog with new information as the situation warrants.

The WWW Gets Its Drivers License Today

So, according to Wired magazine, today is the day that the internet became publicly available…16 years ago. So, in the US, the Internet is now eligible for its driver’s license. SERIOUSLY, ONLY 16 YEARS!!!! Doesn’t it feel like the Internet has always been around? How did we survive pre-internet? I honestly don’t remember. So many fundamental things in our lives have changed in the past 16 years because of the Internet…and, as you know, we’re really just at the beginning of what the web can do for us.And, as our CEO John Chambers said in an essay in Forbes magazine* in April, “The last 15 years have brought us advances in communications technology far surpassing those made in the previous 5,000–making the next 15 an era that will be limited only by our imagination and our courage to execute.” Read More »

Cisco Year-End Earnings Call

Our conference call for Q407 and Fiscal Year 2007 Financial Results is tomorrow (Tuesday, August 7, 2007) at 1:30 PM (PT). We will announce our fourth quarter and fiscal year 2007 financial results.Financial results will be released over full national Market Wire, as well as the European Business and Technical Wire after the close of the market on Tuesday, August 7, 2007. Cisco’s quarterly earnings press release will be posted at, under the “News@Cisco” section.To Listen live to the conference call via the Internet with corresponding slides, please go to our Investor Relations site. Replay: A telephone playback of the Q4 and FY 2007 conference call will be available beginning at 4:30 PM (PT) on August 7, 2007 through 4:30 PM (PT) on August 14, 2007. The replay will be available by calling 866-357-4205 (International callers: 203-369-0122). The call runs 24 hours/day, including weekends.An archived version of the webcast will also be available on our Investor Relations website.