Albert Einstein once said, “Out of clutter, find simplicity. From discord find harmony. In the middle of difficulty lies opportunity.” I knew my desk is messy for a reason. Yesterday, Web Worker Daily (a GigaOM property) wrote on the good psychological effects of having a messy desk. Anne Zelenka writes that “a slavish devotion to perfection can be psychologically unhealthy” quoting a New York Times article this week. Zelenka writes: “Spend too much time worrying about getting your desk perfectly clean and your work perfectly excellent and you might put yourself at risk for psychological problems.”Now, don’t get me wrong I’m all about doing a good job, I just don’t think that having a clean desk necessarily facilitates that. And, to those who have immaculate desks, that’s fine and dandy with me too. My colleagues are constantly giving me grief about my messy desk and maybe it is my not so subconscious way to “mess” with them by refusing to clean it up. I’m not looking for attention, but I also don’t know what the big deal is about having paper and napkins and water bottles and business cards and other shrapnel strewn amongst my workspace. I often say I only need enough desk space for my computer to fit on…and it’s true. And, I’ve never said to someone, “What’s up with your clean, neat, well-organized desk?”Here’s what my desk looks like as I post this blog.Clearly, I’m psychologically balanced.More support for messy desks at CNN.com.
At Educause ’07, which took place in Seattle, WA in late October, the tradeshow focused on IT solutions for higher education, Cisco led the conversation about the technology trends in security and Web 2.0 permeating through university and college communities. Cisco Global Education Lead, Charles Fadel, in this”three questions” interview highlights some of these trends and how the network is taking center stage in meeting the needs of the wider university population.Charles answers the following questions: 1.What are the major tech trends Cisco is seeing in higher ed?2.What roles does the network play in enabling these trends? 3.Who is driving these trends?
As our Chairman and CEO John Chambers likes to say, “The only constant is change.” Change IS part of our culture. Our strategy has always been to continually examine our business and market opportunities and to align with key market transitions. Today, we announce a new organizational model in our engineering organization. The new model’s focus is to drive development of the next phase of communications technologies. The changes within the Cisco Development Organization (CDO) are designed to enhance our effectiveness and efficiency in continuing to deliver great products and solutions to the marketplace. In a press release, Chambers stated,”Cisco is entering the next phase of Internet growth and productivity centered on the demands of tremendous video growth, the revolution in the data center, and collaboration and networked Web 2.0 technologies, where the network becomes a platform for all communications and IT. The evolution of our development organization reflects our continued commitment to customer success and to successfully execute new market opportunities.”I’ve been at Cisco long enough to know that a countless amount of thought and planning went into these organizational decisions. For more flavor on the new organizational model, please view a full Q&A with EVP and Chief Development Officer Charlie Giancarlo.
The day after Thanksgiving in the U.S., Linksys offered a special on its Wireless-G Home Router (WRH54G). Because this product is also offered in India, Linksys unintentionally failed to change the tech support number supplied with the product on materials in the box (Quick Install Guide and User Manual). The technical support number is a Toll-Free 1800 number owned by Linksys in India intended for our customers in India. Because of this error, customers who purchased the product in the US have a 1800 technical support number that does not dial into Linksys technical support. Linksys is aware of the incorrect phone number on the materials in the WRH54G box. We are currently finding a solution to this issue and apologize for any inconvenience or embarrassment this has caused to our customers. In the meantime we are instructing customers who require support on this product to call the correct number at: (800) 326-7114.
Cisco has identified the root cause of the service interruption experienced yesterday on Cisco.com and has implemented appropriate changes to help ensure our website continues to serve our customers and partners. Cisco will continue to monitor the situation. We appreciate the patience and understanding of our customers and partners.