We’ve all read that some companies are shedding jobs rather than creating them right now, but Cisco Partners have told us repeatedly that attracting, developing and retaining talent remains a top priority for them. As far back as 2006, partners were starting to tell us that talent management was shifting from being an expense of doing business to a strategic business driver.At our annual gathering of partners, Partner Summit, in April, the theme came up again as our channel partner talent survey revealed that 48 percent of partners were finding the hiring of technical talent and 34 percent the hiring of sales talent ‘difficult’. At the time, Celia Harper-Guerra, senior director, partner talent acquisition program at Cisco, presented a holistic Cisco partner talent strategy aimed at helping partners address those challenges, including the launch of the Cisco Partner Talent Network.Six months on, at last week’s Cisco Channel Exchange in Lisbon, Portugal, we caught up with Celia again and asked her how the talent needs of partners have evolved since April, and specifically whether talent recruitment and retention remains a priority in the current economic environment. The results of Celia’s updated research were surprising, as this video interview shows.
Congratulations to us (!!!) for being selected by The Deal late last week as one of only three winners of its inaugural Most Admired Corporate Dealmakers Awards. The Deal said winners were chosen by readers and “based upon their excellence in conceiving and executing transactions worldwide.” Watch Ned Hooper, SVP of Corporate Development and Consumer, in this video below as he accepts the award on Cisco’s behalf and explains why Cisco has been successful in driving acquisitions.
Last week we brought you news items and perspectives from our annual channel-centric PR and analyst event, Channel Exchange. The event brought together industry influencers from around the globe to hear from Cisco channel and business executives on a host of topics, including globalization, collaboration, small business, as well as Services. In the following video recorded at Channel Exchange, Nick Earle, senior vice president of Cisco Services, European Markets, discusses how smart services will drive the shift from reactive to proactive support, to help partners deliver business performance improvements to customers. Channel partners are capitalizing on the value of smart services in various ways to drive improved profitability and greater customer satisfaction. In the video below, James Hughes, senior service manager at CCT, an award winning Silver partner in Bristol, United Kingdom, and Nick Earle discuss how CCT uses Cisco Smart Care Service to improve customers’ network predictability and the value proposition for CCT in moving to a proactive service model.
On Friday, Nov. 7, several Cisco executives and employees participated in our annual food sort at Second Harvest Food Bank in San Jose. Watch the video below to hear what corporate social responsibility means to Cisco executives and the importance of volunteerism.
Pankaj Patel, SVP and GM of the Service Provider Group at Cisco, introduces the Cisco Aggregation Services Router 9000 Series. It is the second major addition to Cisco’s router portfolio this year after the Cisco ASR 1000 was introduced in March 2008. With the 92-Terabit Cisco CRS-1 Carrier Routing System (CRS) in the core, Cisco offers the most comprehensive core and edge solution to meet customer speed and scaling needs in the Zettabyte Era. Press release here.