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Forbes: Talking Web 2.0 with Cisco CIO Rebecca Jacoby

Today, Ed Sperling of Forbes has an interesting Q&A with our CIO, Rebecca Jacoby. The Q&A covers such topics as Web 2.0, collaboration, employee behavior change, the role of the CIO, and IT budgets.My favorite pearl of wisdom from Rebecca on I.T.’s role in the enterprise:

“What we’re really talking about is the future of work–how people work. To structure that on an enterprise level, you have to think beyond your policies to what’s the motivation behind this. No enterprise is comfortable allowing employees to do whatever they want. It’s more about allowing them to do their work the way they want for the value of the business.”

I hope you enjoy the story.

New Cisco Record for a Video Meeting

Every quarter, we do a company meeting for all employees…it is a touch base from senior management to employees on “what’s going on?” as well as an opportunity for employees to ask senior management”what’s on their mind.” I generally tune in via IPTV rather than going there in person. This time, however, the meeting, which happened yesterday morning, was only via IPTV, the web and via TelePresence. Sites from Research Triangle Park, NC; Austin; Boxborough, MA; London; Netanya, Israel; and Montreal were beamed in via TelePresence and cameras in the room broadcast out CEO John Chambers, CFO Frank Calderoni and EVP, Ops Randy Pond to employees watching via the web and IPTV all over that world. This approach set a new record…we had over 11,000 Cisco employees watching the meeting live-┬Łand we expect more will watch the replay that is now available. Sure, we now live in more interesting times, so employees are extra interested in what management has to say (not that we always don’t), but the 11,000 viewers are more than double the previous audience and we, of course, achieved a significant cost savings as well. More and more, we will utilize TelePresence to cut down on travel, we will use WebEx to collaborate with colleagues, and we will use IPTV and web video to hold large, virtual meetings. Video is real and it keeps us in touch and thanks to…wait on it-our great network, we can send high-quality, real-time video to (at least) 11,000 employees at a time. I’ll update you the next time we break this record.

Cisco Introduces Expert-Level CCIE Certification in Wireless Networking

A recent study commissioned by Cisco and conducted by Forrester Consulting found a pervasive need for specialized networking skills.Some of the findings include:-36 percent of global companies surveyed said they have dedicated wireless specialists on their IT staff -this number will almost double in the next five years.-69 percent said they expect to have a dedicated voice specialist on their staff within five years, up from 40 percent currently.With these discoveries, as well as collaboration being a $34 billion market opportunity, today we have announced a CCIE expert-level certification in wireless networking. In the video below, Learning@Cisco General Manager Jeanne Beliveau-Dunn talks about the new CCIE certification, as well as enhancements to our popular CCIE Voice certification. More information on these announcements can be found in the press release here, as well as the Cisco Learning Network web site.Learning@Cisco is also tweeting. Follow them on Twitter. (You can follow me too, if you would like — Q1: What is the market opportunity for these skills today and in the future?Q2: What are the benefits of this new certification for individuals and employers? Q3: Where can people learn more about it?

Wim’s World Tour: A Look at Markets Around the Globe

From his home in Bangalore, India via TelePresence, Wim Elfrink, EVP of Cisco Services and Chief Globalisation Officer, talked with News@Cisco’s Peter Shaplen, about the changing world market. Join Wim as he takes a brief tour around the globe.

“Broadband is Fourth Essential Infrastructure”

It’s not my opinion. Most citizens and businesses in emerging markets cities (from Buenos Aires, Johannesburg to St Petersburg) think their local governments should play a role to facilitate Internet access and provide services online, according to a new survey, Cities Net Opportunities (.pdf document)And probably there is no better time to do it than right now. In the past, governments build highways and bridges as a public expenditure policy to create jobs and contribute to the well being during challenging times. Today, the network, in this case broadband connections and network infrastructure, is the essential facility to create jobs, generate productivity gains and competitiveness, and let a country compete in the information economy-and its cost is a fraction of the cost of other types of basic infrastructure.If you consider that less than 5% of the population have broadband connections in emerging markets (some countries less than 1%); that those who have Internet connections have seen great benefits. Read More »