Service to Cisco.com has been restored and all applications are now fully operational. The issue occurred during preventative maintenance of one of our data centers when a human error caused an electrical overload on the systems. This caused Cisco.com and other applications to go down. Because of the severity of the overload, the redundancy measures in some of the applications and power systems were impacted as well, though the system did shut down as designed to protect the people and the equipment. As a result, no data were lost and no one was injured. Cisco has plans already in process to add additional redundancies to increase the resilience of these systems. Again, we thank our customers and our partners for their patience during the resolution of this issue.
President Bush today signed into law the America COMPETES Act, which, according to the White House is a “comprehensive strategy to keep America the most innovative nation in the world by strengthening our scientific education and research, improving our technological enterprise, attracting the world’s best and brightest workers, and providing 21st century job training.”Then-Cisco Chairman of the Board John Morgridge testified before the House Science Committee in the last session of Congress on these very principles and Cisco has supported more funding for math and science training for years.After the bill was signed into law by President Bush, Cisco Chairman and CEO John Chambers stated, “One of the most important economic policy issues today is helping our nation remain the global leader in innovation, particularly through robust broadband deployment, math and science education, and resources dedicated to leading-edge research. We believe this compromise provides a strategic roadmap to ensure America remains the leader in the world economy. We applaud the leadership of Speaker Nancy Pelosi, Majority Leader Harry Reid and Minority Leader Mitch McConnell and their steadfast support of this vital measure to create tomorrow’s scientific advancement.”
Post by Joe Burton, Chief Technology Officer, Unified CommunicationsAt Networkers at Cisco Live!, we met with customers and partners to talk about challenges and opportunities they face while developing a future-proof unified communications strategy. For many of them, a network-centric approach to UC not only meets their immediate need for reliable business communications, but it also lays the foundation to meet future communications needs of an increasingly mobile, collaborative, virtual and socially-networked workforce. Compare this to those who are deploying a PC- (and email) centric strategy that creates a workforce of”haves” and”have-nots” due to inherent device and operating system constraints.The rapidly declining importance of email and the desktop computer is not one that I would have foreseen even as few as five years ago. There was a wonderful recent article in CNET,”Kids say e-mail is, like, soooo dead,” that talked about the irrelevance of email for these customers and employees of tomorrow. For those of us with more mileage on our tires, the introduction of mobile-mail devices into the workspace has accelerated this trend into reality. When was the last time you re-opened an email or email attachment on your laptop’s email client after you had already skimmed through it on your mobile device? It has probably been awhile. Think about the length of the last email message you sent from your BlackBerry or smart phone? Most likely it contained fewer than a dozen words. And think of the volume of email you receive on a daily basis? How many are short replies that beget more short replies. Increasingly as we rely on portable devices and smart phones we are actually leveraging the email directory and transport infrastructure to send SMS-style messages. Read More »
Cisco is experiencing some facility issues that are impacting services to Cisco.com. We have identified the cause of the issue and are working to quickly restore services. We will update this blog with new information as the situation warrants.
We have traced the cause of the issue to an accident during maintenance of a San Jose data center that resulted in a power outage in that facility. We would like to thank our customers and partners for their patience. We expect to resolve the issue shortly.