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Cisco Testimony On Consumer Protection at Senate Committee

November 7, 2013 at 10:03 am PST

Today, before the United States Senate Consumer Protection Subcommittee, Cisco SVP and General Counsel Mark Chandler had the opportunity to talk about a new and troubling kind of scam dressed up with language such “patent infringement” and “innovation.” As he shared with the Subcommittee, the perpetrators of this scam are sending out thousands of threat letters to small businesses and consumers, and file lawsuits in the hope of a big payday, not based on the merits of the case, but on the fears of victims who just want to make a problem go away.

These victims — mom and pop stores, hospitals, pharmacies, car dealers, — aren’t manufacturers of products, they’re simply users, like you and me.

Chandler’s full testimony can be read on the U.S. Senate Commerce Committee website here.

His oral testimony as offered to the committee is in full below:

Madam Chairman, Ranking Member Heller, members of the Subcommittee,

My name’s Mark Chandler, and I’m Senior Vice President and General Counsel of Cisco.

Today I will describe our experience with a new kind of scam based on a formula that’s as old as the hills, but dressed up with the language of “patent infringement” and “innovation”.

The perpetrators send out thousands of threat letters to small businesses and consumers, and file lawsuits in the hope of a big payday, not based on the merits of the case, but on the fears of victims who just want to make a problem go away.

These victims — mom and pop stores, hospitals, pharmacies, car dealers, — aren’t manufacturers of products, they’re simply users, like you and me.

I’m involved as General Counsel of Cisco because I want to defend my customers. But we need your help in bringing a little sunshine to this dark corner of the patent system.

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Secure BYOD for Midsize Businesses

The Internet of Everything will connect 50 billion things by 2020.

Your midsize business needs to stay ahead of potential security risks.

Are you ready?

Previously, I wrote about the importance of driving success for midsize businesses. Today I am focusing on security and BYOD for midsize companies.

Are you fully aware of all of the people and devices on your network? Has your business begun implementing BYOD? Read More »

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Transforming I.T. for the Application Economy

Applications have become the lifeblood of our economy. They are how business is done; how partners and suppliers interact; how employees connect; how consumers share, learn and buy. Every business is becoming an applications business. Every industry is becoming an application-centric industry, and the business model shift is only accelerating.  We all truly live in an application economy now.

And think about this: by 2020 there will be fifty billion things connected to the Internet. New and valuable connections will be formed between those things and people, processes and data, creating the next wave of the Internet -- the Internet of Everything. Most of us will experience the value of the Internet of Everything through applications. This shift to an application economy is perhaps the biggest IT market transition of all.

Business leaders are struggling with the pace of change. And Chief Information Officers (CIOs) feel the pressure more than most. The complexity of information technology (IT) is slowing down their ability to enter new markets, to deliver new products and services, to manage risk and security threats, and to drive more efficiency into their organizations.

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From Information to Innovation: The New CIO in an Internet of Everything World

In my role at Cisco, I have taken interest in understanding how we, as people, are driving the need for innovative technology to fuel change in our world. As we find new ways to interact as consumers or communicators, we demand that technology keep pace – to be fast and to adapt.  

Today’s Chief Information Officers (CIOs) are well aware of Internet of Everything (IoE) and are already thinking about how connected their unconnected people, processes and things can help them gain efficiencies as well as a competitive edge. Massive shifts in technology and consumption models brought about by cloud, security, mobility and programmable networks are accelerating new markets and new business models. These new models are transforming communication and massively disrupting the role of IT.

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Cisco and Its Partners Drive OpenStack Innovation and Adoption

OpenStack sure has come a long way since the first Design Summit in San Antonio back in November 2010.  As my team prepares to attend OpenStack Summit in Hong Kong this week, you’d never know that just three years ago there were just 250 people at the first public OpenStack Design Summit that kicked off what has become one of the fastest growing open source projects ever.  This week, more than 4000 are expected to attend the Summit, representing more than 500 companies and nearly 50 countries. What makes this Summit just as exciting as the first is the progress we’ve all made delivering on the mission laid out back in 2010.

To produce the ubiquitous open source Cloud Computing platform that will meet the needs of public and private clouds regardless of size, by being simple to implement and massively scalable.

The OpenStack community continues to innovate at an even greater pace with 910 contributors to the new Havana release, a more than 70 percent increase from the Grizzly release six months ago. More than 145 OpenStack ecosystem members employ developers who contributed to this release. While there’s still more work to do, most of us feel OpenStack has reached the level of maturity and deployment success that’s needed for production deployment by organizations of just about any size.

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