ING Direct Australia’s “Bank in the Box” promotes innovation in the banking sector
“Bank in the Box” is a solution that has been rolled out by ING Direct Australia, the pioneer of branchless banking here in Australia (see press release here). The solution, deployed by Dimension Data, is a combination of solutions from Cisco, Microsoft and NetApp which will help accelerate ING Direct’s innovation engine so that new applications can be delivered more rapidly to end customers.
ING Direct has a culture of being a leader of innovation and in order to continue this rapid pace of innovation the bank needed a highly automated and scalable private cloud solution that enabled the team to instantly provision a test environment that represents all the bank’s application and services. Hear from ING Direct’s CIO on what they’ve achieved (video here).
Cisco will play a vital role in this aggressive rollout of innovation to customers with the use of Cisco Unified Computing System (UCS). Cisco UCS will help keep operational and capital expenditure down for ING as well as enabling IT to create policy-driven service profiles.
Bank in a Box is already helping ING Direct to achieve numerous business benefits. First and foremost it will allow for faster innovation, as developers can tap into all the data and applications required for a test scenario in less than ten minutes. “Bank in the Box” is extremely versatile in that it is not just used for testing and development, but also for employee training. For example, the team at ING Direct could create a simulation of a desktop with all of its customer-facing applications for customer service representatives to use for training purposes.
True innovation comes by providing the network as the platform to allow a customer to concentrate on where it wants to go as a business, rather than maintaining the status quo. ING Direct is an excellent real world example of using innovation as an engine for growth and increased productivity.
For the full written case study, please click here.