FINAL UPDATE: Cisco.com Outage
Service to Cisco.com has been restored and all applications are now fully operational. The issue occurred during preventative maintenance of one of our data centers when a human error caused an electrical overload on the systems. This caused Cisco.com and other applications to go down. Because of the severity of the overload, the redundancy measures in some of the applications and power systems were impacted as well, though the system did shut down as designed to protect the people and the equipment. As a result, no data were lost and no one was injured. Cisco has plans already in process to add additional redundancies to increase the resilience of these systems.
Again, we thank our customers and our partners for their patience during the resolution of this issue.
Posted by Cisco PR at 12:00AM PST
Wilson Samuel Aug 9, 2007
This is really really un-acceptable practice for any data center of any MNC, esp. when the customers (like me) totally depend upon Cisco.com and her resources.
What about Global Load Blancing or Faul-Tolerance Lessons we have been taught on the various SRNDs on Cisco.com??
Its really shocking to learn that the ENTIRE cisco.com website was down just because of SF Data Center power failure.. what if a quack hits or an hurricane / typhoon hits SF and all the power is lost???
Why can’t Cisco Systems have Fault-Tolerant Data Center spread across the globe i.e. one in Europe and one in Asia-Pac for a better and easier management??