Cisco TelePresence provides a bright spot at Retail’s Big Show
Cisco’s TelePresence is proving a surprise hit at the National Retail Federation’s ‘BIG Show’ in New York this week.
Industry icons such as Walmart CEO Lee Scott Jr have offered a very pragmatic perspective there on the industry’s prospects for the coming year, a sentiment which has delegates focused on saving money, strengthening customer relationships and better communicating with staff. Cisco TelePresence is generating a lot of interest as a result for its ability to cut travel costs, make remote experts easily available to customers, and visually connect staff across remote stores and offices.
My colleague Chris Barker, who is on the ground in New York, tells me folks from retailers including Sports Authority, Gucci and Careerbuilder.com have been standing in line to get a peek of the technology (which we are demonstrating with our partner AT&T)...and are coming out of the demo somewhat awed! What better time to put a camera in front of them to get their reaction? Oh, and if you’ve never seen TelePresence for yourself…you might want to check out a recent commercial for the product.
Posted by David McCulloch at 09:34AM PST
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