This week the collaboration technology industry is going to be asking one question, “What’s hot at VoiceCon this year?”
Once the news posts, buzz around keynotes, and Twitter feeds are considered I believe the hot news will be intercompany collaboration – breaking down the barriers between companies – connecting the dots to form a global secure multi-vendor collaboration network.
At Cisco we have delivered significant intercompany collaboration offers. Cisco WebEx is designed from the ground up to work between enterprises and more and more service providers are offering intercompany Cisco TelePresence services. Our latest innovation is Cisco Intercompany Media Engine (IME). Cisco IME’s beauty and appeal comes from its immediate business benefit and its simplicity. Just by dialing existing phone numbers, customers who have deployed Cisco IME in their networks can securely extend the rich collaboration features they enjoy inside their own networks (e.g., video, wideband audio, rich caller id) to interactions with customers, partners, and suppliers who are Cisco IME-equipped.
Watch this video to see the first secure high quality video and voice calls conducted beyond enterprise boundaries to existing phone numbers.
Cisco submitted the protocols to the Internet Engineering Task Force back in November, and would like to see third party development and adoption through open standards. We see rich intercompany collaboration as both a productivity and market driver, and believe rich collaboration that’s as easy as making a phone call is the right approach.
I look forward to VoiceCon this year, as I always do. Talking to customers, seeing old friends from across the industry, and taking the pulse of innovation at the show are just some of the good parts of the experience. Then, of course, there is also the long flight to Orlando with all of those excited Disneyworld visitors.