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October 31, 2007

Cisco's New Managed Services Channel Program

Post by Edison Peres, Vice President, Worldwide Channels

It is not hard to see that the managed services space is HOT. Customers are seeing the benefit of buying technology as a service, proven by the fact that the managed services market continues to outpace IT industry growth. I recently read a report from Ovum Research which forecasts managed services to grow at approximately 20% CAGR and reach US$7B in revenue by 2009. Advanced technologies such as managed IP telephony and security show the most momentum with 65% and 28% growth, respectively.

This growth presents a phenomenal opportunity for Cisco and its partners, and I am proud to announce the availability of the new Managed Services Channel Program. Think of this new program as a framework designed to accelerate the development and delivery of managed services through Cisco partners. This program marks a major step towards the development of the IT industry’s first offer-based channel strategy. To learn more about the program, please visit our Managed Services webpage.

In this video, Tom Williams, Director, Managed Services Channel Program, talks a bit about managed services, SLAs, and why managed services are beneficial to our customers.