Everyone seems to have their own definitions for the terms social networking, social media, and community . Rather than debate topicality, we’ve generally operated with the general definitions from Wikipedia (linked above). That said, there are important nuances to call out. My thanks to Adam Daum of Gartner for a conversation several weeks ago that crystallized these nuances. I’ll paraphrase the definitions our conversation led to:
Social networking -- the tools or technology used to facilitate interactions between individuals or groups. Social media -- the output (you hope) of those interactions taking place via social networking.Community -- the outcome of those interactions and media: a collection of individuals brought together by similar interest.
This may seem like a no-brainer for those working in the industry, but they’re important nuances… and can say a lot about how you view the world depending on the terms you use. We’ve been approached by many a media company saying they “need a community.” Since they’re in the business of attracting audiences, I hope that there is already a “community” around their content. What they’re more likely looking for are the right tools to enhance the audience interactions already taking place AND make those interactions more accessible and transparent to the media company so they can better understand the community that already exists around their content.To that end, it’s important to think about the TYPE of interactions you’re trying to foster in your community as you evaluate the social networking tools out there. Different tools facilitate different interactions, resulting in different social (media), which ultimately results in different types of communities. If you’re a media company, what do you want in your community?
I want to join this community .
I think you just did.
Welcome. Feel free to join in the conversation.
Great post Scott, I also see social media is like a trendy new venue that has just opened and invites many people to visit it, and an online community is more like your neighborhood bar where you can go and everyone will know your name. I see Social Media as a means to create an online community, and I think.
Great descriptions of the distinctions of the buzz words of the day. Very useful. To me, they are all tools of dialogue that if used properly will help communicate your message effectively.
I think that social media sites are in the center of Social network and Community helps to create social network as well as community. Really a well describe post
Great Post, Social Media sites have a great impact for making good social network.