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From Connected Devices to Smart Services: The Real Value of IoT

If you follow me on Twitter (@rowantrollope) you might have followed along this past Christmas as, home with the family, I started writing some code and building some hardware devices to connect more of the things around my house. After all, these days anything can be a smart device; from a toaster that delivers perfectly browned slices to a Christmas tree that automatically waters itself, the ideas are endless.

As a hacker at home, writing some simple code or building a connected hardware device is easy with today’s software and hardware platforms. But moving from a side project at home to building a business is quite another matter. How do you collect and analyze data from these connected devices, scale to manage more and more connected devices, and eventually find a way to monetize your connected devices? In other words, how do you turn a good idea into a great IoT business?

That’s why I’m so excited by yesterday’s news about our intent to acquire Jasper. Jasper’s approach is unique because it is so simple – they manage connectivity of IoT services for any device, from connected cars to connected printers, all through the cloud. It’s not just about connecting devices, but helping our customers to collect data, act on that data and deliver services to their end customers based on that data. Read More »

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Cisco Sports and Entertainment Digital Fandom. Are You Ready?

Over the past decade, technology has taken monumental strides forward – and every person, every company, every corporation has felt the impact of this digital disruption. The sports and entertainment world is no exception. While some may see this as a threat, we view it as an opportunity for you to pull ahead of the pack.

At Cisco, we’ve prepared ourselves to help you address the opportunity head-on. To better understand exactly what your fans expect in terms of a digital, in-stadium experience, Cisco recently conducted an in-depth fan research study of more than 1,700 sports fans from Australia, New Zealand, the U.S. and the U.K. The study aimed to gauge the value of and fan response levels to new and emerging digital concepts in the sports arena.

The results of the study were conclusive. We can confidently say that we know what sports fans want – a more connected, convenient, and customized in-stadium experience with rich event –day content and services. In today’s world, virtually every person who steps foot in a sports venue brings a mobile device with them and expects to be able to use it to complement and enhance their experience. But reality thus far has not lived up to expectations – nearly half of all fans surveyed reported being dissatisfied their basic Wi-Fi experience.

This gap between expectation and reality provides an immense opportunity for sports venues and properties. Fans have not been shy about what they want and what they value. Reliable connectivity is no longer enough. Fans today want their smartphones to do 2-3 times more inside the stadium than they did three years ago. They demand to use their smart phones for additional services and conveniences – in parking, in concessions, in merchandise, in ticketing. And it doesn’t stop there. There is an insatiable desire for more and more relevant content, and more and more interactivity and digital engagement. The possibilities are endless…but so are the opportunities.

New digital experiences enable you and your partners to engage more meaningfully with your fans. Relevant services, branding and promotions can be segmented, targeted and personalized in ways never possible before. New insights into fan behaviors enable you to deepen your relationships and grow your business.

So the question remains – which side of the digital divide do you want to be on? Earlier this year, former Cisco CEO John Chambers famously predicted that forty percent of businesses will not exist in a meaningful way in 10 years. With more than 350 customers in over 40 different countries, Cisco’s Sports & Entertainment Solutions Group is positioned to help bring your organization through this period of disruption and to the forefront of innovation – ushering in a new age of digital sports fans.

Your fans are ready. We’re ready. Are you?

Want to learn more? Follow us on Twitter @CiscoSESG

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Financial Services and Retail: ‘A (Digital) Tale of Two Industries’

Over the past six months or so, many of my blogs have dealt with the hot topic of “digital disruption” — both as a threat and an opportunity for companies, regardless of industry.

Several industries already find themselves inside this swirling “Digital Vortex,” which possesses the potential to reshape industries faster than perhaps any force in history. The power of the Digital Vortex is undeniable: it will displace nearly 4 of the top 10 incumbents by industry over the next five years, according to a 2015 study by the Global Center for Digital Business Transformation (DBT Center).

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As part of its study, the DBT Center ranked 12 industries based on their potential for digital disruption. The No. 3- and No. 4-ranked industries — retail and financial services, respectively — provide a fascinating contrast in how industries are faring as they confront the Digital Vortex. Read More »

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The Digital Manufacturer: Differentiating with New Service-Oriented Revenue Models

I spend a lot of time with manufacturing leaders around the world and often our conversations focus on innovation. It used to be that innovation was simply about creating a great product. Now, in a climate of profound digital disruption and intense global market pressures, business model innovation is just as important. As a result, many manufacturers are exploring service-oriented revenue models to rise above the competition.

How Machine Builders Can Transcend the Service Dilemma from Cisco Business Insights

Shifting from a traditional focus on products to a service-oriented strategy can change the game by creating opportunities for new and significant revenue streams for your organization. It provides a pathway to expanding your portfolio to include value-added offerings that allow you to charge for business outcomes —such as performance or uptime — rather than physical assets. Read More »

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Cisco Innovation Centre Toronto Creates Big Bang in Digitization Universe

Technology innovations fueling the mass digitization of countries, cities and companies are reignited today with the highly anticipated opening of Cisco Innovation Centre Toronto – the first in North America and ninth worldwide.

Yes, the opening created a Big Bang in our expanding universe of Innovation Centers made possible by the Internet of Things (IoT). Toronto – North America’s fourth largest city – is the perfect catalyst for innovation.

Why? There are multiple calculations, proof points and experiences that help determine the right hubs for incubating, co-creating and prototyping innovations that can be applied locally and scaled globally. All the complex ingredients seem to converge quite neatly in Toronto.

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