The retail industry is facing unprecedented changes. Since Amazon went online in 1995, technology has been blurring the boundaries between virtual and physical retail space. The third annual Cisco study of consumers found that nearly 80 percent of U.S. consumers use the Internet to shop. Armed with their smartphones, customers now walk into a store with much more knowledge and power in the palm of their hands than ever before, enough to keep retail executives up at night.
Nearly one out of three shoppers search on their mobile device before purchasing in store. Customers want to know if items are available in the right size, right color, and right now. These shoppers expect the same prices, products, and offers regardless of the channel being used (e-commerce websites, brick-and-mortar stores, or mobile devices). I’m surprised at how many stores really don’t know what’s in stock. To keep up with today’s savvy shoppers, retailers need to update their inventory systems using signals from their supply chains, online presence, back rooms, and front stores in real time. And all of this is the in the context of shrinking customer spending, rising business costs, and competition.
With these monumental shifts in consumer behavior, it shouldn’t be a surprise that the biggest Internet of Everything (IoE) Value at Stake opportunities reside in extracting customer insights and creating better experiences. For years, retailers have trusted Cisco innovations to help them improve the store experience, increase supply chain efficiencies, and deliver a consistent multi-channel experience to their customers. Just last month, on stage at Cisco Live with John Chambers, I demonstrated Cisco’s location-based services to help retailers improve planogram and measure campaign effectiveness through the movement of customers. But there is much more that the Internet of Everything can do to address the two main goals of retailers: revenue and loyalty.
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Tags: augmented reality mirrors, Big Data, Cisco’s location-based services, Internet of Everything, IoE, retail, Third Annual Cisco Study, value at stake
The Internet of Everything is reshaping every aspect of our lives—including how and where we work. Think back to the 1950s, when the telephone was the only connected device in the typical office, and collaboration happened only when coworkers physically walked to a conference room for a face-to-face meeting.
Today, we take for granted an ever-expanding collection of connected devices and collaboration tools that didn’t even exist 10 or 20 years ago—smartphones, tablets, ”smart” white boards, online meetings, web video conferencing, online document sharing, TelePresence, social media—all helping us change the ways we communicate, collaborate, and share.
With the amount of new technical information in the world doubling every two years, the future holds the promise of even greater, faster change. Google Glass is just the beginning of a whole new category of wearable technology that will enable even tighter integration of technology with work and life.
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Tags: Ava 500, Cisco, Dave Evans, DavetheFuturist, future of work, Google Glass, Idea Champions, Internet of Everything, IoE, iRobot, robots, workplace of the future
“If you don’t get off that computer game, you’ll never amount to anything!”
It’s a familiar lament in modern families. Yet as parents fret about the time their children spend gaming, they may be missing the bigger picture — by failing to perceive the future of job creation in the Internet of Everything (IoE) economy.
Gaming (within reason!) bestows children with some valuable skills that will be relevant to a rapidly evolving job market. And for a few kids, the gaming becomes the job. Gaming “super bowls” draw top players and increasingly large audiences that prefer the interactive nature of gaming to the performer / spectator model of “real” sports.
The point is not for parents to bank on their children becoming wealthy at the “gaming super bowl.” Those odds are probably not much better than making it to the NFL’s Super Bowl!
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Tags: Big Data, Cisco, Cisco Consulting Services, employee productivity, Iinternet of Tthings, innovation, Internet of Everything, IoE, IoE Value Index, IoT, job creation, value at stake
“Growth is inevitable and desirable, but destruction of community character is not. The question is not whether your part of the world is going to change. The question is how.”
- Edward T. McMahon
Does your housekeeping list look like mine? Turn on the lights. Take out the trash. Clean the living room. The list could go on.
Have you noticed that how we perform these simple, daily tasks is changing? Smart utilities are replacing our old ones. Home automation is on the rise. Smart appliances that make our lives easier are now for sale and coming home with us.
At first glance, this influx of new capabilities has a novel appeal. After all, who doesn’t want a refrigerator to make their grocery list? I know I do. However, a second look reveals deeper potential. Potential that allows us to achieve sustainability across an entire community.
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Tags: Cisco, Internet of Everything, internet of things, IoE, IoT, mobility, network, Smart+Connected Communities
As connections on the Internet of Everything (IoE) continue to grow, we’ve asked our employees to tell us how and what they’re connecting.
Cisco Fellow Flavio Bonomi describes how one team is helping to bring a collection of smart, connected vehicles online. What does that mean for us? Vehicles that can provide dynamic collision-avoidance systems, better fuel efficiency, and help decrease pollution and gridlock. And that’s just for starters. Here’s the entire story: Read More »
Tags: #IoE, #IoE2023, Cisco, Internet of Everything, smart connected vehicles, Transportation