January 31, 2009

A walk in the clouds


Many publications listing the top technology trends in 2009 have cloud computing on their list. It’s not something new, but as buzzwords go, this one is gathering more momentum. The reasons aren’t hard to seek - services in the cloud are becoming more mature, and bandwidth is becoming ubiquitous and inexpensive. Google, IBM, Cisco, Sun, Microsoft Salesforce.com have all done their bit. Many fledgling startups have thrown their hat in the ring. Grid computing aficionados are adding cloud computing to their interests. The acronym industry is in fifth gear with SaaS, PaaS, ITaaS, NaaS and all the other "aaS"es, though I find some definitions to be confusing at times. Our resident ’stir-the-pot’ blogger Doug Gourlay has chipped in with his thoughts and it seems that even some of the industry bigwigs agree to disagree on the definition.

The thing is, cloud services by whatever name are becoming popular, but they aren’t there yet, except in a few instances. And even it’s there 100% - ready - there will always be people, especially in branch offices, who’ll look for complementary offerings. Here are three reasons I think why:

• Trust - how much do you trust services in the cloud? And if you have the perception of security and trust, do you belong to an industry that mandates you NOT to trust? Regulations perhaps?
• Performance - When compared to the LAN, anything coming over a WAN link will have performance issues. Either because of the WAN link, or inspite of it
• Availability - Your cloud services may be available and always-on. But your access and connectivity to it may suffer, a corollary for the WAN link statement above. In that case, how survivable would your applications be?

I met up with my good friend Mike Wood, who’s the Director of Unified Communications and discussed a few of these ideas. He spent concentrated bursts late last year exploring business fundamentals of cloud computing, was brimming with new ideas, and as always, willing to share them.

As Mike points out, even branch offices that adopt cloud computing aggressively might benefit from having complementary “thin footprints” of their cloud-based applications available locally, to address any of the three issues highlighted above. That’s one of the directions we intend to take the Cisco ISR, AXP and other branch solutions within Cisco. A few flavours already exist, with Cisco SRST and AXP-based solutions.

I’m interested to know the cost benefits of this approach. It’s a key area where we have been focusing on internally, and have published short write-ups as part of the Cisco ‘Think Inside’ the Box Developer contest, and elsewhere.

We’ll approach this from a few different angles and see where it leads us…

Your thoughts?

Shashi Kiran Posted by Shashi Kiran at 08:34PM PST

Permalink, Comments (5), Trackbacks (0)

Tags: cisco 'think inside the box' developer contest cisco axp cisco isr cloud computing grid computing itaas paas saas

5 Comments

Mark Hurtz Feb 2, 2009

In my humble opinion, grid computing and cloud computing are still over-hyped. I still don’t an ISP that will sign-off on the SLAs I’m requesting for our corporation. Grid computing is good for academics and theorists, but I don’t see practical applications coming into the mainstream in the near future.

Mike Wood Feb 3, 2009

@Mark,

Thanks for the comments.

In my opinion there are two possible SLAs (service level agreements) for cloud computing and XaaS (anything as a service).  The first is for application, computing, storage and networking availability which various vendors provide today.  The second is an SLA for connectivity uptime, quality of experience, latency, jitter and delay which is a function of the network from the cloud computing platform to the end user. 

The network SLA is possible when service providers deliver the service offering contiguously from the cloud compute platform to the end user.  Some service providers are delivering their own cloud services while others are partnering.  Service providers who can deliver this complete solution while leveraging their network SLA abilities will deliver a differentiated “quality of experience” to customers.

There are several successful cloud computing Software as a Service (SaaS) applications today.  The adoption rate of the Intuit QuickBooks Online SaaS application is now higher than the in-the-box version, Salesforce.com has had great success with their CRM SaaS solution and the Cisco WebEx collaboration SaaS solution continues to experience rapid growth.

- Mike

Shashi Kiran Feb 3, 2009

Here’s a blog from Bernard Lunn of ReadWriteWeb covering Cisco in the cloud and highlighting some of the points we raised:

http://www.readwriteweb.com/archives/cisco_axp_challenge.php

Mike - I shared the discussion we had with him.

Best,
Shashi

Rodos Feb 5, 2009

After 6 months I have distilled cloud into a 3 word elevator pitch. “Remote Elastic Service”. From those three words you can expand each major attribute. Try it, you can pitch cloud in 60 seconds or 5 minutes by explaining those three words.

Would love to hear what you guys think.

A writeup with some more explanation at http://rodos.haywood.org/2009/02/remote-elastic-service.html

Shashi Kiran Feb 6, 2009

Hey Rodos - I’m especially intrigued by the Elastic concept and definition. The other two are easy to grasp. Do you spend more time defining elastic than the other two? I’m going to try this in a few elevator rides and see how it checks out. Overall, to my simple mind - a great way to succinctly capture.

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