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In The News – What the Press is Saying About the New WebEx Meetings

July 2, 2012 at 6:29 am PST

WebEx Meetings is the latest version of WebEx online video conferencing with a twist -- it’s now free.

There are a number of great new features that helps you do more than just meet online. We have been sharing our new release with the press and we wanted to share their perspectives with you. And if you haven’t yet signed up for a new account, do it today.

Get your free WebEx Basic account here. You can also get the free app for the iPhone and Android.

Here’s a quick look Read More »

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Answering Our Customers’ Questions about Cisco Connect Cloud

Since we announced the availability of Cisco Connect Cloud, we have heard from customers around the world who have told us that they are enjoying the access and enhancements that the new software platform adds to their Smart Wi-Fi Routers, exploring features like SimpleTap and new mobile apps. We’ve also heard that some customers are confused about our Terms of Service, particularly with regards to their data privacy, and so we felt it was important to clarify our policies.

Cisco prides itself on offering the best customer experiences, and privacy and security are at the core of everything we do.  That goes for Cisco Connect Cloud too. When a customer signs up for a Cisco Connect Cloud account, personal information is used only to establish an account in order to provide customer support.  Consistent with Cisco’s practices, Cisco Connect Cloud does not actively track, collect or store personal info or usage data for any other purposes, nor is it transmitted to third parties.

We also wanted to clear up any confusion about Cisco’s ‘opt in’ practices. Cisco Connect Cloud was delivered only to consumers who opted in to automatic updates. However, we apologize that the opt-out process for Cisco Connect Cloud and automatic updates was not more clear in this product release, and we are developing an updated version that will improve this process.

While we hope this reminder of our standard company practices will allay any concerns, customers who do not wish to establish a Cisco Connect Cloud account and would prefer to revert back to the traditional Linksys setup and management software can do so by calling the Linksys customer support line at 1-800-326-7114. One of our agents will walk you through the process.

We apologize to any of our customers who were inconvenienced. We take feedback very seriously.  It is our mission to provide the highest quality offerings where customer satisfaction is always paramount.  We hope that you’ll give Cisco Connect Cloud a try, though. I think you’ll find it’s a great way to simplify how you connect, control and interact with your connected devices, including personal entertainment and home appliances.

NOTE: An update to this blog was posted by Brett Wingo on July 5th. You can read it here.

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Win with WebEx – Mobile Fridays Summer Photo Contest

June 27, 2012 at 10:12 am PST

Win an Amazon gift certificate by telling us where you’d like to WebEx this summer!

Send us your photo and a 5-15 word description of where you’d like take your next WebEx this summer! In the forest? At the beach? The only trick is the photo has to be one you’ve taken -- we don’t want to break any copyright laws! And it should be “G”-rated.

Send your entries here.

We’d love help you imagine working remotely, using our free iPhone or Android mobile apps while you are on the road, on vacation or just enjoying a sunny afternoon.  Read More »

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Planning to Work Remotely This Summer – You are Not Alone

June 26, 2012 at 8:00 am PST

In a recent study conducted by Cisco WebEx by Wakefield Research, small business owners will spend up to four weeks working remotely. They will do by using online tools and web collaboration to stay in touch and get the job done. The survey was conducted between June 6 and June 14, involving the owners of businesses with 100 or fewer employees.

 

 

 

 

 

 

 

 

 

 

Summer may be the time for vacations, but small business owners can’t afford to be away from the office for long. To make the most of work and personal time, many plan to work remotely, on average, 18 days this summer, according to the survey of 500 U.S. small business owners.

One way to get it done is with a free basic account from WebEx.

15% say they intend to work remotely 36 days or more. Read More »

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Using WebEx Meetings for the First Time. A Primer.

June 25, 2012 at 9:19 am PST

The new WebEx Meetings is focused on making online meetings easy.

The user interface makes starting an online meeting as simple as one click! The price of a meeting is very affordable -- you can get a free Basic account - and you can host a meeting with two other people using your computer for audio by starting an instant meeting!

Get your free Basic WebEx Meetings account here.

Here’s how to get started with your first meeting. Read More »

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