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Video Conferencing is Free and Seamless in WebEx Meetings

July 23, 2012 at 11:22 am PST

In WebEx Meetings, we have a feature that allows you to video conference that easily mimics the ebb and flow of natural conversation. We call it Active Speaker.

Get your free WebEx Meetings account today.

Active Speaker pushes the video image of the person speaking to lead position so you can actually follow the conversation via webcam. This means the person talking is the one you see featured.

This works especially well in theatre mode. In the screen shot below, you can see Wolfe Blizter’s video image is featured above the others because he’s the one talking (this was during a CNN election event earlier in the year). In this case he has four other guests (you can get up to six*) shown in the view. As you talk, the featured adapts and changes to show who is talking (watch this video to learn more).

This is a fun, lively way to host an online discussion -- with everyone engaged using their web cams. Now you can let the conversation take the lead -- brainstorm, negotiate, laugh.

Once you get your account, be sure to turn on your camera.

When you start your meeting, Read More »

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Extraordinary Teamwork When Teammates are Remote

July 19, 2012 at 9:33 am PST

I enjoy being part of a team. It’s great for generating ideas, getting support for my ideas, feeling like I am not alone and knowing I can get help if I get stuck. And then there’s the celebrating when we pull off a big project and get to share in the glory and excitement.

But these days, at least half my team members are somewhere else.

While I can walk down the hall to talk to some of my co-workers, I find I am on email or WebEx for others. Keeping everyone on track is my main goal. In this article on the Seven Habits of Extraordinary Teams, they confirm communication is an important ingredient:

Depending upon the goals and time frame, teams should meet at least once a week, and more often if necessary. More importantly, team communications must be tooled (or retooled if necessary) so that each team member understands what’s going on–and, perhaps more importantly, what is expected of him or her before the next meeting.

But it also cites the complimentary requirement that goes with good communication, sharing resources.

For a team to be successful, members must be willing to share whatever resources they control that are required for the team to achieve its goal.  These include physical resources (money, materials, office space, computers, etc.) as well as mental or emotional resources (like ideas, suggestions, encouragement, or enthusiasm). When team members hoard, teams are weakened–often to the point of total failure.

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Record Your Next WebEx Then Share It. Here’s How.

July 16, 2012 at 12:55 pm PST

A great way to get more from your next meeting is to record it.

By recording you can focus on the interactions and worry less about taking notes. You can also share the recording with those who couldn’t make the meeting. You can even intentionally record a session to share publicly on your website or via social media.

Here’s what you need to know. Read More »

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With WebEx Meeting Spaces, Meetings are Better from Beginning to End

July 10, 2012 at 7:23 am PST

WebEx has always let you easily share information and files during a meeting but with the new WebEx Meetings, now you have access to tools that help before and after your meeting. And with a new free Basic account, you can start hosting online meetings today.

Get your free WebEx Basic account.

With WebEx Meeting Spaces, you and your guests can share relevant documents prior to a meeting, access recordings of past meetings, and initiate conversations in the space. You can also see if

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UPDATE: Answering Our Customers’ Questions about Cisco Connect Cloud

Since my last blog post, we’ve continued to receive questions about the service, privacy, and in particular the service terms of Cisco Connect Cloud.  We believe lack of clarity in our own terms of service has contributed to many of our customers’ concerns, and we apologize for the confusion and inconvenience this has caused.  We take responsibility for that lack of clarity, and we are taking steps to make this right.

I would like to address the top issues we’ve heard about the service, and terms of service, and clarify Cisco’s commitment to our customers’ privacy and security.

Linksys customers are not required to sign-up for the Cisco Connect Cloud service and they are able to opt-out of signing up for an account

Cisco Connect Cloud is an optional service that brings additional features to a home network. It is not required to set-up and manage Cisco Linksys EA Series routers. In response to our customers’ concerns, we have simplified the process for opting-out of the Cisco Connect Cloud service and have changed the default setting back to traditional router set-up and management.

Customers can set-up and manage their Linksys router without signing up for a Cisco Connect Cloud account

If a customer chooses not to set up a Cisco Connect Cloud account, they can manage their router with the current local management software. We are committed to providing both Cloud-enabled and local management software. Customers who have already signed up for a Cisco Connect Cloud account may stay with the service and enjoy the expanded features, or can revert back to the local management software by calling the Linksys customer support line at 1-800-326-7114 or by following this link to self-guide themselves though the process.

Cisco will not arbitrarily disconnect customers from the Cisco Connect Cloud service based on how they are using the Internet.

Cisco Connect Cloud and Cisco Linksys routers do not monitor or store information about how our customers are using the Internet and we do not arbitrarily disconnect customers from the Internet.  The Cisco Connect Cloud service has never monitored customers’ Internet usage, nor was it designed to do so, and we will clarify this in an update to the terms of service.

Cisco Linksys routers are not used to collect information about Internet usage.

Cisco’s Linksys routers do not track or store any personal information regarding customers’ use of the Internet.

Cisco only retains information that is necessary to sign up for and support the Cisco Connect Cloud service

If a customer signs up for the Cisco Connect Cloud service, they are asked to provide a new username, a password, and an email address, which is required to set up the account. When the customer sets up a Cisco Connect Cloud account, they are asked to provide a local administrative password for the EA Series router to associate it with a Cisco Connect Cloud account. Cisco does not store this local administrative password.

To reiterate, even when a customer signs up for a Cisco Connect Cloud account, Cisco does not track or store any personal information regarding a customer’s usage of the Internet.

Cisco will not push software updates to customers’ Linksys routers when the auto-update setting is turned off.

Cisco will only push software updates to a Linksys router when the auto-update option is selected.  We will clarify this in an update to our documentation.

Once again, I sincerely apologize on behalf of the Cisco team for the inconvenience we have caused. Cisco is committed to the privacy and security of our customers, and I assure you we will update our terms of service and related documentation as quickly as possible to accurately reflect our company policy and values.

UPDATE July 6, 2012 10:15am: Corrected Cisco Connect Cloud Terms of Service, End User License Agreement and Privacy Supplement are now available.

Sincerely,

Brett Wingo

VP/GM

Cisco Home Networking

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