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Santa visits Children’s Hospitals using Cisco Video Technology

December is here and that means that Santa Claus is putting the final touches on his list and checking it twice. For the seventh year, Cisco is teaming up with hospitals across the Americas to provide children who are hospitalized during the holidays the opportunity to show Santa what good little boys and girls they’ve been (and let him know what tops their wish list). From Canada, down to the United States and Latin America, Santa will virtually visit hospitals from his post at the North Pole, making cyber-stops by way of the magic of the latest mobile and collaboration technologies.

Santa Visits Hospitalized Children (photo courtesy of American Family Children's Hospital)

Santa Visits Hospitalized Children (photo courtesy of American Family Children’s Hospital)

Approximately 50 hospitals throughout the Americas, with the help of Cisco and our partners, will bring a live feed of the North Pole to their patients – using either an iPad, or a video monitor and web-enabled camera. Santa will visit with children in the hospital’s playroom, and for those who don’t feel well enough to leave their room, a mobile cart or iPad enabled with Cisco Jabber® software will help Santa travel for a bedside visit.

Much like children who are able to sit on Santa’s lap, patients will have the opportunity to pass along their wishes this holiday season in plenty of time for St. Nick to make his list and check it twice.

Cisco is proud to be able to touch the lives of these children with the hope and happiness of a personalized visit with Santa using Cisco technologies. View the full list of hospitals that are participating in the 2013 Cisco Santa Connection Program. 

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9 of 9 HIPAA Network Considerations

The HIPAA Omnibus Final Rule is now in effect and audits will continue in 2014. The Department of Health and Human Services’ Office for Civil Rights has stated several times that both Covered Entities and Business Associates will be audited.  And the scope of Business Associates has greatly expanded.  I wrote another blog directed towards these new Business Associates.  This final blog of this series focuses on covered entities that work with business associates.

  1. HIPAA Audits will continue
  2. The HIPAA Audit Protocol and NIST 800-66 are your best preparation
  3. Knowledge is a powerful weapon―know where your PHI is
  4. Ignorance is not bliss
  5. Risk Assessment drives your baseline
  6. Risk Management is continuous
  7. Security best practices are essential
  8. Breach discovery times: know your discovery tolerance
  9. Your business associate(s)must be tracked

The HIPAA Omnibus Final Rule changed the Business Associate definition, and also makes Business Associates obligated to comply with HIPAA.  You most likely will have more business associates than previously, and those business associates that have access to your network and/or your PHI data are obligated to be HIPAA compliant.    The Ponemon Institute’s Third Annual Benchmark Study on Patient Privacy and Data Security (December 2012), reveals that 42% of the breaches involved a third party “snafu”.

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8 of 9 HIPAA Network Considerations

Discovering a breach where ePHI has been stolen certainly falls into the ‘not a good day at work’ category.  It can be catastrophic for some, especially if the compromise occurred months ago and wasn’t detected.  Or if a 3rd party discovered the breach for you, which occurs more often than we think, 47-51% from 2010 – 2012 based on the Ponemon Institutes 3rd Annual Benchmark Study on Patent Privacy and Data Security.

On our list of 9 HIPAA Network Considerations, we are onto topic #8, Breach discovery times: know your discovery tolerance.

  1. HIPAA Audits will continue
  2. The HIPAA Audit Protocol and NIST 800-66 are your best preparation
  3. Knowledge is a powerful weapon―know where your PHI is
  4. Ignorance is not bliss
  5. Risk Assessment drives your baseline
  6. Risk Management is continuous
  7. Security best practices are essential
  8. Breach discovery times: know your discovery tolerance
  9. Your business associate(s)must be tracked

From the 2013 Verizon Data Breach Investigations Report, two thirds of the compromises were not discovered for months, or longer.  What is your tolerance for “not knowing?”  Can that discovery time tolerance be justified through reasonable due diligence, or are you back at the “ignorance is bliss” phase (blog #4), which could be interpreted as Willful Neglect in the case of a breach of PHI?

Source: Verizon 2013 Data Breach Investigations Report

Source: Verizon 2013 Data Breach Investigations Report

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7 of 9 HIPAA Network Considerations

The HIPAA Omnibus Final Rule is now in effect and audits will continue in 2014. At the HIMSS Privacy and Security Forum in Boston on Sept. 23, Leon Rodriguez, director of the Department of Health and Human Services’ Office for Civil Rights said to those who are wondering how the new rule will be enforced: “You’ll see a picture of where we’ll spend our energies” based on previous enforcement actions.  Enforcement actions to date have focused on cases involving major security failures, where a breach incident led to investigations that revealed larger systemic issues, Rodriguez said.

On our list of 9 HIPAA Network Considerations, it is timely that our topic in this blog is on #7, Security best practices are essential.

  1. HIPAA Audits will continue
  2. The HIPAA Audit Protocol and NIST 800-66 are your best preparation
  3. Knowledge is a powerful weapon―know where your PHI is
  4. Ignorance is not bliss
  5. Risk Assessment drives your baseline
  6. Risk Management is continuous
  7. Security best practices are essential
  8. Breach discovery times: know your discovery tolerance
  9. Your business associate(s)must be tracked

The general rule for the HIPAA Security Rule is to ensure the confidentiality, integrity, and availability of ePHI that is created, received, maintained, or transmitted [45 CFR 164.306(a)].  Protect against threats to PHI.  That relates directly to network security best practices.  In the 2012 HIPAA audits, security had more than its share of findings and observations, accounting for 60% of the HIPAA audit findings and observations, even though the Security Rule accounted for only 28% of the audit questions.  At the NIST OCR Conference in May, OCR presented the summary below.

7 of 9

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What Moving to the Cloud Means for Healthcare Organizations

This marks the 32nd year I’ve worked in healthcare. It doesn’t seem like very long ago that I worked as a registered nurse, caring for critically ill patients. Although I’m no longer working at a patient’s bedside, today’s healthcare organizations continue to put patient care first -- starting with transformation in healthcare technology.

HealthcareDue to increased digitization of patient data and increased collaboration among insurance providers and doctors, IT innovation and integration in healthcare is on the rise.  A new survey from Black Book shows that economic factors and government regulations are beginning to nudge independent physician practices to the cloud.

As more move to the cloud, the recent package of HIPAA changes known as the “final omnibus rule” clarifies the legal framework for healthcare organizations to work with cloud services, as David F. Carr highlighted in his recent article in Information Week.

This is a fundamental shift for healthcare organizations that could set precedent for other industries like education, financial services and government. Are you ready for it? Read More »

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