Cisco’s new Extended Care Solution enables patient engagement and care team collaboration at any time and from anywhere including home, office and other remote locations. Cisco Extended Care is a new browser-based health and wellness collaboration solution platform that features ad hoc and scheduled video consults, secure messaging, customizable pre-appointment questionnaires, a video libraryplatform and the ability tomanually capture readings frompersonal wellness devices.
In addition, the solution offers open application programming interfaces (APIs), enabling users to integrate with other third-party applications and environments, such as video workflow, into their existing patient portal solution, thus protecting existing investments.
“Cisco’s Extended Care solution offers our customers a new way to cater to patient wants and needs, ultimately providing patients with a better experience and increasing their engagement and involvement with their own care,” said David Plummer, general manager, Cisco’s Care-at-a-Distance Solutions. “By allowing patients and their care teams the opportunity to connect for both ad hoc and prescheduled video consults, and by providing secure messaging capabilities and online questionnaires, our hospital and clinic customers will be able to operate in a more efficient manner.”
A recent Cisco surveyshowed that nearly 74% of the 1,547 respondents were open to sharing medical information online, and the majority of those patients were comfortable with the idea of communicating with doctors using technology instead of seeing them in person. This shift in consumer attitude opens up new opportunities for hospitals and clinics to increase efficiency, while at the same time providing greater continuity of care, driving wellness education and potentially lowering the cost of care delivery. With new lines of communication and an increased dialogue between patients and doctors, hospitals can hope to see lower rates of readmittance.
If you are planning to attend HIMSS14 in February, be sure to visit the Cisco booth (#1453) to see first-hand how Cisco Extended Care can help your organization streamline and improve patient care.
Customers from healthcare organizations can attend the Summit at no additional cost by registering for the HIMSS14 Annual Conference at the same time and using code CCCINV. Registration is required as seating is limited.
This is a half-day program and all sessions are included in the registration. Complimentary boxed lunch is also included.
Tuesday, February 25, 2014 10 a.m. -- 2:00 p.m. (check-in at 9:30 a.m.)
Orange County Convention Center, Room W414
The agenda will feature these engaging presentations:
Healthcare Marketing for the Americas
A Fresh Look at Patient Engagement
Executive Director of Healthcare
Connecting Retail Clinics and Pharmacies to the Medical Home
Dr. Troy Brennan
Executive Vice President and Chief Medical Officer
Transforming Care Delivery with Innovations in Wireless and Mobility
Miami Children’s Hospital
Intel Fellow and General Manager of the Health & Life Sciences Group
After Eric Dishman’s presentation, there will be a giveaway, sponsored by Intel, of two Ultrabook™ systems. Must be present to win.
Co-sponsored by Intel®:
Intel, the Intel Logo, Intel Inside, Intel Core, Ultrabook, and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries.
This program is approved for up to 3.25 continuing education (CE) hours for use in fulfilling the continuing education requirements of the Certified Professional in Healthcare Information & Management Systems (CPHIMS) and Certified Associate in Healthcare Information & Management Systems (CAHIMS).
Barbara Casey, Senior Executive Director for Healthcare Business Transformation at Cisco, recently wrote about challenges that patients face when navigating the continuum of care in our currently disconnected care settings. In an effort to assist patients, technology companies are beginning to shift their focus to take advantage of network technology to personalize the patient experience. mHealth, video and collaboration tools offer an opportunity to create a true continuum of care and a more seamless patient experience.
Read the full article to find out how Cisco video and collaboration tools can help patients to conveniently communicate with their physicians.
Every year for the last seven years, Cisco and its Santa Connection program have brought video collaboration technologies to hospitals across North America for child patients to virtually connect with Santa Claus in the North Pole.
The children get the opportunity to ask Santa what they want for Christmas either by video chatting on iPads using Cisco Jabber or through Cisco TelePresence and mobile carts. For these children, it’s a chance to enjoy the holiday season during their hospital stay.
This year, Santa visited U.C. Davis Children’s Hospital virtually on December 12, and spoke with several of the kids – each with unique requests for what they wanted for Christmas.
But one boy named William, who’d been staying at U.C. Davis due to a recent injury, asked Santa for something really special. When it was his turn, he told Santa that all he wanted for Christmas was for his father to come home from Cairo, Egypt.
William’s father has been stationed overseas in the military, but little did William know that his father had been granted leave to come home to see him. So Cisco and U.C. Davis thought they could make their reunion extra special.
On December 19, during William’s dad’s flight back from Cairo, Cisco asked Santa to make a special visit to see William. Santa then brought an iPad to William’s bedside for a call with his dad. Santa told William his dad was currently at the embassy of Cairo – only the call “mysteriously” dropped.
Santa then told William instead to close his eyes and wish for his Dad to be there in person. And just seconds later, William’s dad came through the door!
Needless to say, William, his dad and the rest of the family were overjoyed to have everyone together again.
We were so pleased that Cisco, the U.C. Davis Children’s Hospital staff and Santa helped to make William’s wish come true just in time for Christmas!
December is here and that means that Santa Claus is putting the final touches on his list and checking it twice. For the seventh year, Cisco is teaming up with hospitals across the Americas to provide children who are hospitalized during the holidays the opportunity to show Santa what good little boys and girls they’ve been (and let him know what tops their wish list). From Canada, down to the United States and Latin America, Santa will virtually visit hospitals from his post at the North Pole, making cyber-stops by way of the magic of the latest mobile and collaboration technologies.
Santa Visits Hospitalized Children (photo courtesy of American Family Children’s Hospital)
Approximately 50 hospitals throughout the Americas, with the help of Cisco and our partners, will bring a live feed of the North Pole to their patients – using either an iPad, or a video monitor and web-enabled camera. Santa will visit with children in the hospital’s playroom, and for those who don’t feel well enough to leave their room, a mobile cart or iPad enabled with Cisco Jabber® software will help Santa travel for a bedside visit.
Much like children who are able to sit on Santa’s lap, patients will have the opportunity to pass along their wishes this holiday season in plenty of time for St. Nick to make his list and check it twice.
Cisco is proud to be able to touch the lives of these children with the hope and happiness of a personalized visit with Santa using Cisco technologies. View the full list of hospitals that are participating in the 2013 Cisco Santa Connection Program.