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St. Joseph’s Healthcare Scores with Cisco HealthPresence

99% of patients said they would use telehealth services again.  You can’t get much better than that.  St. Joseph Health System successfully launched a telehealth pilot earlier this year using Cisco HealthPresence™ that allows patients, physicians and other health and wellness specialists in disparate locations to meet and consult virtually via immersive video and audio technologies. The telehealth pilot is part of St. Joseph Health’s Healthiest Communities initiative, which focuses on improving access to health care services and quality of care to the communities it serves.  The results are impressive.

The pilot has now been live for four months supporting Urgent Care, Specialty Care, Chronic Disease Management, and Wellness and Health Improvement.  Care has been provided to about 250 patients.  In addition 99% of patients said they would use telehealth services again.  95% of patients seen were “completely satisfied” with their telehealth experience.  The telehealth program is providing access to healthcare in areas where it previously was not accessible.

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Cisco reveals Work Your Way

May 17, 2012 at 8:42 pm PST

Cisco announced today a study showing benefits, as well as complexities, relating to employees bringing their own devices (BYOD) to work.  A colleague of mine forwarded this cartoon to me last week which I thought was quite amusing.  It gave me all kinds of thoughts about my upcoming doctor’s visit. 

Cisco is enabling BYOD by driving innovation through Unified Workspace, everything that makes workers efficient and productive moves along with them.  Cisco is also offering three Smart Solutions, the BYOD, VXI and Remote Expert, all designed to help service provider and enterprises develop a scalable approach to their mobility initiatives while optimizing user experience and ensuring data security. Read More »

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Cisco HealthPresence Version 2.1 Debuts at ATA 2012

The latest version of Cisco HealthPresence solution , was debuted in the Cisco Booth at the American Telemedicine Association’s annual meeting held in San Jose, April 29- May 1, 2012.

Cisco HealthPresence leverages the network as the platform to connect people, resources, and information to deliver enhanced care-at-a-distance. The solution includes all the elements of a typical telemedicine encounter through a common user interface, while removing the technical complexity for healthcare providers and medical staff.

The latest version reflects collaboration between Cisco and Emerge.MD, a Phoenix, Arizona based-provider of telehealth SaaS (software-as-a-service) solutions including workflow software.

Additional features in this release include:
• Compatibility with a broad portfolio of Cisco video platforms including Cisco Jabber Video soft client for desktops
• A scalable architecture that permits easy localization and integration with new third-party medical devices
• Enhanced workflows and support for physicians to collaborate and expand their network with specialists both inter- and intra- their healthcare network

“Cisco provides the platform for integrating partner solutions, and that enables a lot of new capabilities,’ said Rajesh Vargheese, CTO, Cisco Healthcare Solutions at the Cisco booth on the ATA exhibition floor.

Added Vincent Balsamo, Emerge.MD’s Vice President of Sales and Marketing: “It’s all about workflow, adoption, and utilization. The combined solution enables us to use the best of each other’s products and technologies to deliver seamless care”. To watch more of their discussions click here .

Cisco HealthPresence 2.1 is one among several collaborations between Cisco and Emerge.MD. The two have also worked on Webex integrations for health care providers. The Cisco Healthcare Solutions team is excited about this new partnership and what it brings to our healthcare partners and customers.

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Cisco at ATA 2012: Telemedicine at the Center of Healthcare Transformation

Galloping technological change, encouraging economics, new partnerships, and rising consumer acceptance together poise telemedicine for widespread global adoption, according to Cisco and other experts at the 17th American Telemedicine Association meeting this week in San Jose.
“These next couple of years, I think, are critical,” said Dr. Danny Sands, Cisco Director of Medical Informatics. “I think this is the time. This is our time.” Read More »

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ATA 2012: Cisco Addresses Unique Needs of Nurses

May 1, 2012 at 5:57 pm PST

“What I often feel today is, nurses nurse technology rather than nurse their patients.”

So says Cisco Chief Nursing Officer Curtis Dikes, a registered nurse in his own right, whose job at Cisco is to change that.

At the American Telemedicine Association’s 2012 meeting in San Jose, Dikes was kept fully engaged by attendees newly curious about Cisco technology and the customer-oriented thinking behind it.

“It’s not about the technology,” said Dikes during a break. “Technology is a conduit – part of the equation that enables a better care process.”

Do nurses have unique workflow requirements that warrant special attention? Yes, said Dikes, past president of the American Nursing Informatics Association. “Nursing has its specifics just like medicine.”

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