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What do Cloud, Cybersecurity and Telework all have in common?

As Telework policy initiatives expand globally the number of events, articles and forums has grown exponentially. Intersections are everywhere… and sometimes where you least expect them. As an example, Australia’s National Broadband Network (NBN) initiative, industry and goverment Cloud events - “Telework” is a common thread.

How should government agencies be investing in the cloud for their “Mobile Workforce?” How do policies need to change to address cybersecurity threats? What technologies best align with both government mandates? All of these were explored in detail. But, there’s a critical element that was strangely missing from many of the dialogues.

Technology and policy alone do not guarantee a successful “Telework” program. We the people – you and me – do! We are the final and third component of any successful Telework program – where the mix and balance of policy, technology, and people create the desired outcome – workforce efficiency. But how do you identify and hire the right people? How do you track workforce performance? How do you hire for success? According to a recent research study, “Top 5 personality traits of successful web workers,” there are personality traits to help guide your selection and retention of the workforce. 

Personally speaking I was not surprised to learn that extroverts make for great web-workers (teleworkers) – being one myself ;0).  What about you?

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6 Comments.


  1. Tim Fawcett

    Great point Susie, who are the best web workers? There is no reason now, with the ability of technology to deliver immersive experiences in any environment – at home, at the office, on the road – for all personality types to be web workers. In any case, cisco’s visual networking index data shows that people are driving the move toward ubiquitous web working. In Australia by 2015, we will have 4 IP connected devices each! Unimaginable!

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    • Susan Kalousis

      Hi Tim, thanks for the comment. 4 IP connected devices by 2015 per citizen; that is amazing!

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  2. Hey Susan you have highlighted a nice topic. i would agree with your point of a successful teleworker being extrovert moreover a diligent teleworker does a lot of research before starting a new project. I agree if a web worker has an innovative mind, is active to learn and wants to explore more then he will surely attain success and these are the qualities that have to be looked for members of “Mobile Workforce”.

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    • Susan Kalousis

      Usman, innovation and learning; agree are very important traits for a member of the ‘mobile workforce.’ There have been many times I had to ‘think out of the box’ to get the job done.

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  3. If being sociable is a trait, I imagine the medium used to socialize doesn’t make a difference. Regardless of whether it’s face-to-face, on the phone, or through social networks, sociable people will always find ways to interact with people and stay in the know.

    I also think it depends more on your job. Sales is a job that is great for telework, and I would hope that sales people are extroverts.

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    • Susan Kalousis

      Anne, spot on about the need to communicate; especially for extrovers, being one myself:) Interesting when you think about the evolution of communication… I wonder what is next!

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