As Telework policy initiatives expand globally the number of events, articles and forums has grown exponentially. Intersections are everywhere… and sometimes where you least expect them. As an example, Australia’s National Broadband Network (NBN) initiative, industry and goverment Cloud events – “Telework” is a common thread.
How should government agencies be investing in the cloud for their “Mobile Workforce?” How do policies need to change to address cybersecurity threats? What technologies best align with both government mandates? All of these were explored in detail. But, there’s a critical element that was strangely missing from many of the dialogues.
Technology and policy alone do not guarantee a successful “Telework” program. We the people – you and me – do! We are the final and third component of any successful Telework program – where the mix and balance of policy, technology, and people create the desired outcome – workforce efficiency. But how do you identify and hire the right people? How do you track workforce performance? How do you hire for success? According to a recent research study, “Top 5 personality traits of successful web workers,” there are personality traits to help guide your selection and retention of the workforce.
Personally speaking I was not surprised to learn that extroverts make for great web-workers (teleworkers) – being one myself ;0). What about you?