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Technology, Policy and People – Your Keys to a Successful Telework Program

At Cisco we recognize that successful telework programs include technology as well as policy and people!  When I  speak of “policy” I am referring to mandates at state, local, provincial and/or federal levels; as well as any internal organizational policies and procedures to ensure delivery of agency mission.  But what about the ‘people’ - your workforce?  I read a lot about policy and trends happening around the globe -- focus on GhG emissions, continuity of government, energy and real estate reductions, information assurance, etc… but hear little of “the workforce” and the acknowledgement that “work is what we do, not a place.”  

Critical to the success of any telework program I would suggest are the ‘people.’  We are what makes any good strategy succeed!  If you agree with my thinking, then you may find a recent paper authored by WorldatWork, “Telework: Considerations for an Effective Program,”  may help your assessment on workforce eligibility… and help contribute to program success as it focuses on the user of telework, we the people.  Here is a sampling of few questions you may take into consideration when determining eligibility of telework… Does the job lend itself t o a telework environment?  Does the employee who is requesting the arrangement demonstrate a strong work ethic and does he/she continuously meet his/her work deadlines?  More…

 As you execute your plan and move from “the evaluation phase” to “training and launch phase” Cisco Collaboration/Video Solutions for Government like Webex and video are very effective training and communication tools to help facilitate your telework program training plans.  These secure, collaborative tools can meet the requirements of the entire workforce including employee, middle management, IT and facility organization, as well as help avoid unnecessary travel and expenses too!

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International Community Policing: Part 2 The Highlights

Chicago was a great host city for the 118th International Association of Chiefs of Police (IACP) conference this week.  This was my third year attending and I enjoyed the event more than ever.  It was an honor to recognize the winners and finalists from the IACP Community Policing Award hosted by Cisco at Tommy Guns.  Highlights include: 

  • IACP Community Policing Awards Reception

Our workshop was also well attended with many best practices shared by our panel

If you missed this session, you can still watch the recording on webex 

 See below for more information on community policing.

Each year since 1998 the International Association of Chiefs of Police Community Policing Committee has recognized the best community policing practices of agencies around the world. Entries are categorized by population, featuring innovative ideas utilizing the power of community policing, through collaboration and partnerships, to make local, national and global communities safer from crime and terrorism.

 

Winners:

  • Population: Under 20,000:  Purcellville Police Department, Virginia:  Engagement of Our Community
  • Population: 20,001 to 50,000:  New Brighton Department of Public Safety, Minnesota: Neighborhood Oriented Policing (NOP)  httpv://www.youtube.com/watch?v=meBqGcklHW4&feature=related
  • Population: 50,001 to 100,000:  New Rochelle Police Department, New York:  Fixing Broken Windows: A Collaborative Approach to Housing Remediation httpv://www.youtube.com/watch?v=bf2SQfHlX08
  • Population: 100,001 to 250,000: Dayton Police Department, Ohio: Urban High School Disorder Reduction Project
  • Population: Over 250,000:  Waterloo Regional Police Service, Ontario, Canada: Alison Neighbourhood Initiative httpv://www.youtube.com/watch?v=cqWEy3os2ks

Finalists:

  • Population fewer than 20,000 residents: Lincoln Police Department, Lincoln, NH and Sandwich Police Department, Sandwich, NH
  • Population of 20,001 to 50,000 residents: Hurst Police Department, Hurst, TX and Madison City Police Department, Madison, AL httpv://www.youtube.com/watch?v=IespGdHiM4c
  • Population of 50,001 to 100,000 residents: Rowlett Police Department, Rowlett, TX
  • Population of over 250,001 residents:  Albuquerque Police Department, Albuquerque, NM httpv://www.youtube.com/watch?v=ceHo1W8XyLc and Boston Police Department, Boston, MA

Please share with us best practices from your community.

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International Community Policing: Part 1 The Preview

This weekend, I’m heading to Chicago for the 118th International Association of Chiefs of Police (IACP) conference and exhibition. Police Chiefs from around the globe will come together to foster the exchange of information and experience among police leaders throughout the world and find solutions to issues they are facing. 

I’m looking forward to seeing the Chiefs and recognizing this years winners and finalists for the IACP Community Policing Awards sponsored by Cisco.  I’m honored to be a part of this initiative and want to congratulate this years winners and finalists.   

If you are not able to attend in person, please join our Community Policing Committee and Cisco IACP Workshop: Policing in the New Normal via WebEx Monday October 24, 1-3pm Central Time or anytime afterwards.  This dynamic information sharing workshop will feature an esteemed panel of law enforcement executives including: 

  • Robert Casey: Special Agent in Charge, Dallas Field Office, U.S. Federal Bureau of Investigation
  • Steve Dye: Chief of Police, Grand Prairie Police Department, Texas, United States
  • Todd Miller: Director of Public Safety, Mankato Department of Public Safety, Minnesota, United States
  • David Williams: Colonel (retired), Illinois State Police, North Carolina, United States
  • Bob Stanberry:Public Safety Technology Solutions, Cisco, Michigan, United States

   Please see below for more information Read More »

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Telework: Stressing over what you can’t see?

Looking for tips on how to manage your teleworkers… and what you can’t see?  Join me and hundreds of others at the 2011 Telework Exchange Town Hall Meeting , today in Washington, DC.   Hear from distinguished industry experts and US Federal Government leaders on how they are successfully supporting telework.  Can’t attend, then check out the “Five Tips to Manage What You Can’t See”from WorldatWork, a not-for-profit organization providing education, conferences and research focused on global human resources issues including compensation, benefits, work-life and integrated total rewards to attract, motivate and retain a talented workforce.

Know of other helpful tools and resources, please share!

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Thoughts on the cybersecurity task force

A Republican task force recently released a limited set of near-term recommendations for cybersecurity legislation that emphasized voluntary standards instead of regulation. Interesting. Several words jump out at me in that sentence. “Voluntary standards”, “near-term”, “not regulated”. I paraphrase.

Seems to me that something as important as a task force that was put together should be working on an overall strategy to address cybersecurity rather than trying to patch holes in the dike. Read More »

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