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Telegraph vs. Internet: Which Had Greater Impact?

2012 is the bicentennial of the War of 1812.  You may remember just two things about this period from your high school history class.  First, in an act of ignominy for the Americans, the British burned down the capital.  Second, the war ended with the resounding defeat of the British by the heroic General Andrew Jackson in January 1815, in what was the war’s only set-piece battle between the opposing sides.  Jackson eventually rode this victory into the Presidency.

There is only one problem with this battle.  It took place after the war was over.  The previous month, in Europe, the two sides had agreed to peace.  But in those days, communications was so slow that word of the peace didn’t reach New Orleans until February 1815.

Fast forward, approximately forty-eight years later, to the Civil War.  In the period between these two wars, in 1831, Morse thought up the idea for the electronic telegraph.  The Union Army had mastered its quick deployment, so that in 1863 while sitting in Washington, President Lincoln could read almost real time reports from the battlefields many miles away.

book cover

This was a dramatic increase in the speed of communications.  Not all that many decades later, telegraph lines and cables would unite the world.  Yet this did not fundamentally change the way people worked or lived or governed themselves.

So consider 2011, when the US Navy Seals got Osama Bin Laden.  There was a tweet about helicopters within several minutes, but the author didn’t know why the helicopters were nearby.  The first tweet with some confirmation came about forty-five minutes before President Obama made his announcement.

Now think back about forty-eight years before to November 22, 1963 and the assassination of President John Kennedy.  The news was out quickly all over television and radio and newspapers.  Walter Cronkite famously told the viewers of CBS News that the President had died thirty-eight minutes before.

Unlike the 19th century examples, there was no dramatic speed up in the reporting of these two more recent events separated by roughly forty-eight years.  While we may have more sources of information in more places now than in 1963, word doesn’t get out all that much faster.  You could argue that the Telegraph had a greater impact on communications than the Internet.

Yet many of us have the feeling that our world has been changed by this communications.  Why is that?

I think it has to do with the changing nature of the work we do.  In the mid-19th century, more than three quarters of Americans made things or grew food.  In 2011, less than a quarter do so and the rest of us provide services — and increasingly intangible services, including ideas, knowledge, entertainment and the like which is delivered digitally.  Because better digital communications directly speeds up the delivery of these services, we see the impact more.  It’s the increasing availability of high quality communications, in conjunction with these significant socio-economic trends, which will continue to change our lives.

Please share with us how you’ve seen the confluence of these two trends? Reply here and visit the Cisco Public Sector Customer Connection Community.

[picture credit for Battle of New Orleans http://www.frenchcreoles.com/battnozz.jpg]

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Tips on Maintaining a Productive Telework Environment

February 10, 2012 at 10:17 am PST

Do you work from home or on the road often? Do you love “work from home Fridays” where you can drink your coffee in your sweats while responding to emails? So do we. Working remotely saves hours of time on the road that can be better spent getting the kids ready for school or taking that early morning conference call and then immediately hopping on your laptop to work. We also know that teleworking can be great for a more flexible lifestyle but it can also present some challenges if managers do not set expectations of what is expected and if teleworkers don’t create productive work habits.  

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The Future of Work-Life Innovation: The Role of Networked Technologies

A number of forces are changing how we work, live, and innovate: pervasive technologies, distributed ways of working, “space rather than place” as a work ethos, new methods and modes of work, access to shared services, open versus closed innovation, a new generation of workers, environmental concerns, and macro socioeconomic shifts.

Given a choice, people will demand freedom to work, live, and innovate in ways that meet their individual lifestyles, unfettered by place. Meanwhile, pressures to reduce costs and seek new approaches to innovation are causing many private and public organizations to rethink how work gets done. Read More »

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Arkansas to Enhance Government Function with Adoption of Mobile Video

February 8, 2012 at 4:59 am PST

When it comes to using cutting-edge mobile video technology, Arkansas is blazing the trail for state and local governments.

In the process of developing a network to support data, voice, and video communication services, the state plans to integrate mobile devices into this system beginning this month (February, 2012). According to Government Technology, Arkansas state leaders want to improve public service by embracing what they see as a shift to “a more mobile environment.” Read More »

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Working 9 to 5

Remember when working a full day was 8 hours between 9 and 5? It was such a commonplace that they made a movie with that title, and anyone that worked outside of those hours were considered to be working “banker’s hours” (no offense intended.)

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