Multiple changes are on the horizon for public sector information technology managers. Over the next two years, IT organizations could be heavily impacted by these transformations, via a very distinct series of events. Government and education CIOs, program managers, and business process planners will need to keep an eye on these looming changes as they embark on long-range IT plans.
Here at Cisco, records aren’t meant to be broken… They are meant to be shattered! Especially when those records are for a great cause. And this past Father’s Day, everyone smiled just a bit wider knowing that the entire organization came together to make a difference.
I am so proud of our Cisco team for raising money for the Leukemia & Lymphoma Society (LLS). The LLS’s successful Man and Woman of the Year campaign concluded on June 14 in Washington, D.C. This 10-week campaign raised a total of $1.62 million for LLS, which is $200,000 more than any previous campaign.
Since 1949, LLS has been raising money and fighting to cure leukemia, lymphoma and myeloma. Today, it is the world’s largest non-profit health organization dedicated to supporting the fight against blood cancer by funding research, education and patient services. Read More »
Two of the biggest problems that prison staff must face every day are security and cost. From visitation to healthcare to education, cost-efficient technology solutions can make the lives of inmates safer and better.
Cisco® Connected Justice™ and Renovo Software have partnered to integrate Renovo’s expertise in inmate visitation management and Cisco’s open communications infrastructure. This combination provides prisons and courts with the ability to offer telecommunications services that improve lives and uphold public safety standards while cutting costs.
A great example of this theory in practice is Muskegon County Jail. The Michigan jail will leverage Renovo’s videoconferencing technologies to facilitate visitation for inmates and their families, as well as streamline communication with courtrooms and lawyers. Televisitation allows inmates to maintain frequent face-to-face contact with their legal counsel and visitors without the concerns of physical safety and contraband. This technology alleviates a burden on prison personnel and eases the physiological impact of visiting a prison for families of inmates, especially children. Video visitation is not new, but Muskegon County is a pioneer in fully adopting the practice and planning for its future use. Read More »
Imagine what a city could and should look like in several years. What do you see?
What will be top of mind for citizens?
How will citizens be accessing information and engaging with city agencies?
What tools will be needed in this future of cities?
Well, look no further because the city of the future is here today. Insight related to those questions, and many more, is provided by Cisco’s Wim Elfrink in Huffington Post, as he explores innovative concepts for urban sustainability and new possibilities for an improved citizen experience, as well as how the Internet of Everything (IoE) can help enrich people’s lives. Read the full article via Huffington Post, published today.
IoE, the Smart+Connected Communities Framework, and the Impact on the Public Sector
Throughout the New Cities Summit, as well as throughout our #SmartConnectedCity blog series, we took a look at how IoE and technology are helping to re-define cities by providing a framework for city and local government leaders to improve agency agility and performance, to increase operational efficiency and reduce costs, and to enhance on-demand citizen services. Below, for additional insight, Anil Menon and Wim Elfrink elaborate on this topic from New Cities Summit last week, as well as kick off a discussion about the subsequent impact on the public sector, which includes expanding access to education and healthcare.
To see more actual examples showing the impact of technology and IoE on cities and the public sector, click on the image below. Read More »
Following last week’s New Cities Summit, I have renewed interest in some of the technologies being implemented to improve citizen services. For example, as a citizen of the Dallas metroplex, I was intrigued by many of the solutions and applications the City of Dallas has put into place on its quest to become a smart and connected city.
With so many cities being pressured with the need to spend less yet meet growing citizen needs, we are seeing a growing interest in solutions such as the Remote Expert Smart Solution for Government Services (REGS). Many of us don’t have frequent need to engage with a city expert or professional, but when I have, the experience has been less than stellar. Too often, citizens end up in lines, waiting, having to take off work and in the worst case scenario – leaving without the information we needed.
Let’s say my grandfather needed to renew his driver’s license. With the REGS solution, the city could place a REGS units (or POD) inside a local commercial complex, within the public library or even the local bank. My grandfather wouldn’t have to go all the way to the Department of Motor Vehicles. He could simply go to the local POD location, enter the POD, be greeted and start a virtual face-to-face consultation immediately with an expert who would walk him through the process. The expert and my grandfather could see one another and the expert could share a browser or document and even print off any forms my grandfather needs before he leaves.
As Cecile Willems wrote yesterday, citizen engagement is critical to making our cities better. With solutions that make services easier to access, easier to use, and more effective for both the citizen and the city, we may just see that an engaged citizen is a happy citizen.
Is your city taking steps to improve citizen services? (check out what they are doing with REGS in Brisbane, Australia, by the way)
Interested in learning more about Smart+Connected Solutions such as REGS?
To learn more about what cities are doing to create new possibilities for improved citizen engagement and a better citizen experience, register for the entire #SmartConnectedCity blog series, or visit Cisco’s Smart+Connected Communities page and Government page on Cisco.com.