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What I’ve Learned as a Teleworking Employee and Manager

My journey as a teleworking mom started almost ten years ago after I had my older son. I was coming back to work and in the process of changing roles at Cisco Systems. I live in North Carolina and had a job opportunity for a leader based in California. She knew that I wasn’t in a position to move and given we were already on opposite sides of the country, was supportive of my working from home. Thus my journey started as an individual contributor, working for a manager who based the decision to provide me flexibility on my track record of contribution at Cisco and her trust in my ability to do the job outside of an office.

Since then, I’ve been a part of the dramatic changes that have place in the workplace. According to a recent Harvard Business Review article on flexible work practices, the mobile worker population will be approximately 1.3 billion by 2015. At Cisco, almost 50% of our employees are collaborating with peers in other time zones and almost 90% telecommute at least one day per week. In many of our emerging countries, employees view flexibility as a right that is expected, versus a privilege that is earned.

My life has evolved as well. I’ve had another child and become a manager of a virtual team, with responsibility for a number of HR processes, including flexible work practices at Cisco. My experiences have offered me a few insights on how to be effective in our increasingly virtual world of work. Let me share these with you.

From an employee perspective, I have three tips that I think have been important toward my success. Read More »

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Telework as we know it

As I sit in my home office, surrounded by amazing technology, I’m struck by how different telework is today from just a few years ago.

A few years ago it started with a second phone line and the company VPN.  Today my laptop is plugged into a workstation connected to a Cisco router, as is my Cisco IP phone.  When someone calls my work phone it rings in multiple places at once.  And my computer monitor is huge, which makes my high-definition videoconferences all the more interesting. I can even access the corporate network with my iPad, at home or on the go.  For me, it’s all seamless.  Everything I do is connected, and easier, thanks to Cisco. Read More »

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Telework Week: A Public Sector Success Story

March 4 marks the beginning of the third annual Telework Week, a week-long effort to get public sector agencies, companies and individuals to pledge to telework. Once again, Cisco is proud to be a platinum sponsor of this worthwhile event.

Last year, more than 71,000 people – 94 percent of whom were federal employees – participated, saving more than 250,000 hours in commuting time and more than 6.4 million miles of driving. It was a new record, but this year’s participation promises to be even greater and we have already surpassed our goal of 100,000 pledges. Among the federal agencies participating this year are USDA, DOT, FEMA, NASA, FAA, and USPTO. Read More »

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British Innovation Gateway (BIG): Now the hard work’s really begun…

March 1, 2013 at 10:48 am PST

It was only a year ago that we were all eagerly anticipating London 2012 in our role as network infrastructure supporter. It was exciting, at times daunting and – looking back – tremendous to be at the heart of bringing the Games to the world.

To quote Lord Coe at the closing ceremony, “we did it right.” In many ways, the end of the Games was actually the start for us. That’s why on the back of our success, I’m looking forward to 2013 with huge optimism. It’s time to make our Games legacy a reality.

Back in 2011, we pledged to support the development of Tech City in London and the Government’s wider UK growth and innovation agenda. So how are plans shaping up And how are we helping students to learn? How are we discovering and supporting entrepreneurs? How are we helping them to mature and grow their technology start-ups?

Read More »

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RSA Conference 2013: I Am Security

Here I sit… In Mel’s Drive-In Diner, San Francisco, CA. I just inhaled the “El Ranchero Americano”, which I am sure to regret later, and am enjoying tunes from yester-year complete with Doo-Wop and Presley. You may ask, “Why do I care…?”  Well, before this turns into an episode with Anthony Bourdain, I will let you know that I am in ‘The City’ attending RSA Conference 2013.

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RSA Conference 2013 Video

 

Allow me to give you a quick background.  RSA’s goal is to connect security professionals from around the world in order to continue the growth and importance of security as technology aggressively expands. RSA started these conferences in 1991 when internet security really became a topic of discussion.  Everyone who is anyone is here, from start-up companies to our own Cisco.

Again, you might ask “What’s the big deal?”  I listened to a keynote by Vint Cerf, widely known as ‘The Father of the Web’, he gave an ‘If you can imagine…” speech. In this talk, he said if we could imagine our refrigerator being able to ‘talk’ to us… explore the internet for recipes in which the ingredients are what we currently have in the fridge and have a list of those recipes ready for us on the door or emailed to us. Pictures on our refrigerator being streamed live from our loved ones as they are posted on various social media sites, keeping us in the loop with our families across the world… It’s not ‘If’, it’s most certainly ‘when’… We are currently living in the era of the ‘Internet of Everything’.

With this, though, comes the most important element:  Security. How? How do we secure all of our information as we move forward? How do we secure billions of people while maintaining a ‘free moving internet?’ That’s why we’re here. We are here to discuss current security initiatives, evolving ideas, discussing the gaps in our current security… We are here to protect you.

As we move forward, it is absolutely essential to protect our ‘freedom’ to use the internet anytime, anywhere, and on any device. There are professionals working tirelessly in order to maintain that connectivity, and conversely, there are just as many trying to take our freedom away by disrupting our service and ‘stealing’ our personal information for their personal gain.

In our progression to ‘work our way’ in every way, we must stay vigilant and always on guard. I don’t know about you, but I do enjoy my flexibility and I also know I can sleep well at night knowing that there are people invested in my cybersecurity safety.

Until next time.

Mark

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