BYOD: If It’s Really Inevitable, How are you going to get there?
Hi, my name is Cheryl Hewett and I am the Global Marketing Lead for Cisco Public Sector Services. I may work for a technology company, but I would definitely classify myself as a technology user…not an implementer. Like many of you, I find my need to balance work and home life crucial to my personal well-being. Having a single smart phone to manage both parts of my life has been a game changer.
According to a recent report in the LA Times, the International Telecommunications Union has issued a new report stating that at the end of 2011, 6 billion people had a cellphone subscription. That means 6 in 7 of us have a cellphone!
Our use of personal devices for work continues to increase, even in government organizations. The expected trend is for new employees to increasingly demand more use of their personal devices within their workplace. Read More »
I had the opportunity to take a day off to celebrate the San Francisco Giants victory of the 2012 World Series this year. The City of San Francisco scheduled the victory parade on Halloween. It’s the perfect day as the colors for the Giants team are black and orange. I saw the victory parade on TV in 2010 and decided I needed to feel the excitement this year and be there in person.
There were a lot of Giants fans on BART (Bay Area Rapid Transit). We decided to meet at the Civic Center in downtown San Francisco, where the parade route ends and the team will speak. Upon my exit off the BART station, I saw our very own Cisco NERV vehicle, supporting the City of San Francisco Giants Parade. Read More »
I love the Internet and all the great social and professional tools available in my life, to do my job, and keep in touch with friends and family around the world. But, we need to be careful since each email or web link represents a potential threat in the cyber world. Forget the ghosts and goblins of Halloween, cyber security threats are scary. Cyber-threats now have the potential to disrupt communications, cause widespread power outages, and compromise sensitive government intelligence – in a blink of an eye.
And, with the proliferation of mobile devices we need to be extra careful to ensure security. A recent U.S. Government Accountability Office (GAO) report found “18 of 24 major federal agencies have reported inadequate information security controls,” and in a September 2012 report on mobile security, recommends better implementation of controls for mobile devices need to be encouraged since malware aimed at mobile devices alone has risen 185 percent in less than a year.
The good news is that there are steps we can also take to address these risks including best practices. Click to learn more.
This will be my last blog of the month in regard to our Nations Cyber Security Awareness Month. I was able to attend a webinar, “Defending Cyber Borders -- Beyond the Virtual Maginot Line” October 25th, in which a panel discussed what CIOs, CEOs, and those who work in the virtual realm; pretty much all of us, need to focus on in regard to defending our virtual borders.
The panelists were as follows:
Rick Holland, Senior Analyst, Forrester: Rick is a Senior Analyst serving Security & Risk Professionals. Rick helps clients optimize security architectures and technologies to protect the organization from advanced threats. His research focuses on email and web content security as well as virtualization security. He also supports research in incident management and forensics. He is based in the Dallas area.
Rob Lee, Fellow, SANS Institute: Rob Lee is an entrepreneur and consultant in the Washington DC area, specializing in information security, incident response, and digital forensics. Rob is currently the curriculum lead and author for digital forensic and incident response training at the SANS Institute in addition to owning his own firm. Rob has more than 15 years of experience in computer forensics, vulnerability and exploit discovery, intrusion detection/prevention, and incident response.
Steve Martino, Vice President, Information Security, Cisco: Vice President Steve Martino leads Cisco’s Information Security (InfoSec) organization to innovate and adopt the most effective security technologies and policies, reflect them in Cisco’s people, products and services, and share them with customers. He has more than 30 years of high-technology experience in security, IT operations, product development and operations, marketing, and sales.
Shehzad Mirza, Director, MS-ISAC Security Operations Center: Shehzad Mirza is currently working as the Director of the MS-ISAC Security Operations Center (SOC). He is responsible for managing a team of analysts. Previously, he has worked as a principal consultant with Symantec Corporation managing various cyber security projects, and a technical trainer for New Horizons Computer Learning Center. Shehzad has worked in the security field for over eleven years and is MCSE, GCIH, GAWN, and CISSP certified. His main expertise is in network security infrastructure and assessment, firewall configuration, IDS/IPS configuration, PCI compliance, staffing and vulnerability assessments.
Rod Turk, Director and CISO, U.S. Patent and Trademark Office: Mr. Turk’s current position as the U.S. Patent and Trademark Office (USPTO), Chief Information Security Officer and Director, Office of Organizational Policy and Governance puts him at the forefront of the government’s effort on cyber security. Mr. Turk manages and oversees USPTO’s compliance with the Federal Information Security Management Act (FISMA) and implementation of IT best practices.
A major theme that resounded throughout the webinar was that everybody is a fighter in this battle. We, the end user at the device, are the ones who have to stop the intrusion first by knowing not to go to this website or click on this link from an unknown email. It was stated that many (possibly up to 97%) of these ‘fishing’ attempts can be thwarted at the end user level. It was also stated that the ability for those involved on the technology side of the house to integrate and create a relationship with the non-technology side is paramount. Together, lets to be able to teach proper protection at the end user level and create policy that is revisited, refined, and correctly implemented. Let’s not create an environment to where our “incident responders”, those who will aid in the detection, mitigation, and recovery phase, are wearing two or more hats. They have to be focused on the task at hand and be able to virtually isolate or quarantine that end user device from the network.
Rod Turk made the analogy of a hard chocolate covered cherry. The outside is protected, but once a bite, even the smallest bite is taken, and that first layer gone, the rest is just gushy and soft. He was using this to describe the security that most company’s put in place as far as protection. There has to be a focus from protecting inside out. Once again, the idea of the end user protecting or detecting malware and reporting such will allow for faster response and may also allow the responder to trace the malware back to a source.
So where do we begin? A focus has to be made in order to identify what is valuable that someone else would want? Why? Who? Why would they want to interrupt my operations? What’s important to me? What would they target? Identify those needs early and start with that. Go back to the basics in regards to solid policy and implementation; not only for end users but for IT professionals, too. Have good patch management, know what you have within your environment, you can’t protect yourself if you don’t even know what you have to protect. If you’re on a limited budget, no problem, just concentrate on what’s most important to protect right now and work from there.
Once again, the ability for the CEO, CFO, CIO, or CISO to be able to build a relationship and collaborate, I can’t stress this enough, is paramount. “Techie” talk isn’t sexy by any means, but it has to be understood on even high levels that everyone can be a stop gate or can be the catalyst to a massive intrusion. The barrier does have to come down and the old way of thinking, “I’m not a gadget guy, that’s someone else’s problem” has to migrate to the idea that this is an Asymmetrical Battlefield meaning a 360 degree fight. There are no ‘front lines’; everybody’s a target.
If you don’t get an opportunity to watch the webcast, I strongly recommend you do, then know this:
It starts with the human end user. We’re all in this toghether, so let’s be proactive in identifying what doesn’t look right, no matter how small, and report it.
Lean on your basic fundamentals either as an IT professional or the policy that outlines use of devices.
Create an environment that is conducive for incident responders to do their job by making sure their main focus is incident response
And lastly know that nothing will change if a proactive approach is not taken by both “Techie’s” and “Non-Techie’s”. Collaborate and Integrate.
It was great serving you this month! Please protect yourselves and help protect whatever agency or company you may be working for. Cyberspace is limitless and endless; we may never have a full grasp but we can start with a basic knowledge. You can check out MS-ISAC if you would like to know more.
Over the past few days, the East Coast of the United States has been bracing itself for Hurricane Sandy. While residents have been preparing houses for impact, organizations have been working to ensure continuity of operations despite the intense storm.
While many are directly impacted, there are also those who are or will be indirectly impacted by cancelled flights, the shutdown of mass transit, and other travel-related impact, such as trees down, roads closed, etc. For those workers, the ability to telework could have a tremendous impact on their employer, whether an agency, organization or business.
As a member of the U.S. public sector team at Cisco, I have to say how proud I continue to be of the Cisco team and the repeated internal calls & reminders to monitor our partners, our customers and our colleagues and to keep communication open in case of any issues or concerns. The message has consistently been to be safe, be remote and telework if possible. Read More »