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#CiscoPublicSafety Series: Fire Departments Improve Training with Telepresence

There are roughly 10,000 firefighters in Los Angeles County who are responsible for the lives of 9.8 million residents. Getting the proper training for all of the fire departments in the county is of the utmost importance in order to maintain a safe community.

Training difficulties

Mandatory classes for all L.A. County firefighters are held annually at one location to maximize the instructors’ time. The problem with this approach is that firefighters are spending several hours outside of their jurisdiction to attend the classes, which affects response times. To adequately staff stations during training, fire departments spend excess dollars for travel and replacement firefighters.

So, they began searching for a way to save money and enhance firefighter training programs during a period of government budget constraints. Shortly after, the Los Angeles Area Fire Chiefs Association (LAAFCA) received grant funding from the Urban Areas Security Initiative (UASI) Program to help to support their high-threat, high-density communities.

Virtual technology for enhanced training sessions

The LAAFCA decided to use the grant to invest in telepresence, or video conferencing, technology to help them meet their financial and training goals. Telepresence was scalable and could be manipulated to fit the needs of the different-sized fire departments in the county.

With HD cameras, microphones, speakers, and lighting, the video systems would allow one highly-qualified instructor to conduct trainings from one location to multiple departments throughout the county in real time.

Since the integration of telepresence, L.A. fire departments have saved hundreds of thousands of dollars in training and travel costs, provided multiple virtual training sessions with the same level of high-quality emergency support, recorded previous course lectures for replay at any time, and improved firefighter response time.

“If there is a major emergency in the region, all of the county’s firefighters can respond with the same level of high-quality emergency support. Video conferencing offers these benefits to the trainees in the most efficient way possible.” – Christopher Donovan, Fire Chief at Monrovia Fire Department, California.

If you would like to learn more, read the full case study, and let us know how technology is helping your local first responders.

We also invite you to join our upcoming live webcast on June 5 – our industry experts will cover everything you need to know to create a unified, interoperable public safety IT environment. Register Now

More to come! Be sure to check in for all our upcoming Friday blogs on the latest trends, challenges and technologies impacting public safety. Follow the hashtag #CiscoPublicSafety and @CiscoStateLocal and @CiscoGovt on Twitter for updates, and visit the Cisco Public Safety site for more information on solutions.

 

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California Department of State Hospitals (DSH) Shares the Power of IoE to Enhance Security at CiscoLive!

Today, the California Department of State Hospitals shared our story about the power of technology to deliver a safer work environment during a roundtable discussion at Cisco Live!

During the session, I discussed the unique security challenges our organization faces in balancing its charters to provide hope and support to adults with serious mental illness working toward achieving personal recovery, while also committing to providing a safe, secure, violence-free environment for patients, staff, visitors, and the community.
Read More »

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Cisco and Streetline Innovate for Smart Parking: Introducing Camera Based Detection and an Integrated Streetline IOT Gateway with Cisco WiFi

Parking is one of those universal challenges most people can relate to. Parking causes congestion on our city streets, contributes to pollution, and causes motorist frustration in most cities around the globe. As we look at ways to apply technology to tackle some of the most pressing issues facing our cities today, parking is ripe for innovation. Here are a few interesting facts:

  • 20 minutes is the average time spent looking for a parking space globally
  • 30% of city traffic consists of people looking for parking
  • 60% of drivers have given up on an activity recently due to the difficulty of finding parking
  • Parking is usually the second or third largest source of revenue in a city, however, it is exceedingly difficult to manage due to a lack of granular or continuous data on demand and behavior

Since December 2012 Streetline and Cisco have embarked on a journey to bring together the best of Cisco networking technology with the domain expertise of Streetline to deliver new “connected city” solutions to customers. Streetline has a deep history in sensing technology and award-winning applications that both capture and share real time parking data with city officials, consumers and other stakeholders. Read More »

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#CiscoPublicSafety Series Kick-Off: New Technologies in Public Safety Systems

We are very excited to announce the beginning of our new blog series on public safety. This series will include a number of posts that examine the intersection of technology and public safety as well as identify solutions to promote greater awareness and action.

Having worked in this field for over 15 years, I am especially enthusiastic about sharing my thoughts and starting a conversation on these issues. Before leading the Cisco’s Connected Justice Solution and Public Safety Business Development team, I was a Chief of Police and dealt with all of the same issues that agencies are dealing with today.  Throughout my career, I have been passionate about improving the criminal justice system as well as government and public safety. And to this end, I have worked to streamline processes, lower costs, and increase efficiencies through the use of technology while making first responders safer. Read More »

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Cisco and Miami-Dade County Seek to Revamp Local Public Transportation Systems

Recently The Economist suggested Miami’s skyline could one day resemble Manhattan. And this could happen sooner than later due to the influx of Latin Americans, as well as Chinese, Europeans and Americans who are moving to Miami, not only to enjoy the weather, but the business opportunities. More than 50 new big towers are in construction right now at the center of Miami.

With the potential for growth in the current environment, transportation services have to be evaluated to ensure that they can serve the expected population, and won’t hinder a community’s expansion efforts.

While the Miami area’s public transportation ridership declined through the challenges of the recession, the accelerated growth that is being experienced now has to be considered as part of the community’s plans to build the Miami of tomorrow. This is why Miami-Dade County officials and Cisco have teamed up to define a strategy that will improve public transportation operations. Collaboratively, the two will begin exploring new operation models, technology and big data. Read More »

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