When it comes to using cutting-edge mobile video technology, Arkansas is blazing the trail for state and local governments.
In the process of developing a network to support data, voice, and video communication services, the state plans to integrate mobile devices into this system beginning this month (February, 2012). According to Government Technology, Arkansas state leaders want to improve public service by embracing what they see as a shift to “a more mobile environment.”
An article in India’s Deccan Herald confirms that the Arkansas politicians’ support for mobile communication translates overseas as well. In India, mobile phones number more than 880 million, and their proliferation has brought Internet access to countless people who otherwise could not have gone online, the article said. If governments in India, and elsewhere (the mobile device revolution rages worldwide), adopt the kind of any-to-any device connections to which Arkansas aspires, they too can manage more constituent outreach and encourage more public access to state resources.
But Arkansas leaders noted one more key thing in the Government Technology article: people expect video communication capabilities on their mobile devices. The Arkansas network will support all video communication functions from video chat to video conferencing. This capacity for video collaboration will afford the state the very best in communication technology, as the Deccan Herald piece calls video applications like telepresence “the game changer in 2012.” And wouldn’t it indeed be a game changer to talk to your local representative in-person, in HD, through telepresence on your personal mobile device?
The Arkansas government will not only realize improved constituent relations from its adoption of mobile video, but it will also streamline its own daily operations. With mobile video, government employees can connect via telepresence anytime, anywhere, helping to speed along approvals processes and other daily functions, including law enforcement.
Can your state, city, or town benefit from mobile video?