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What Do Volcanoes and Security Software Have in Common?

They both demonstrate how business risks can strike in unexpected manners! A Wall Street Journal report showed that the well publicized Iceland volcano eruption was causing airlines “at least $200 million a day”. And the report continued to say that “Harder to quantify is the value of the work lost because of people being stranded”. Unrelated but in a similar outcome, many corporate employees were interrupted from their work this past week due to a security software glitch – the very software designed to protect them.

Together, these examples show that business and IT risks can come from not only terrorist attacks, cyberspace hackers, abusive internal users, but also Mother Nature and human errors.

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Top Ten IOS Services You Should Be Using Now!

Cisco IOS is a mainstay within the vast majority of the world’s networks – public or private, small or large, local or global. It is THE control software for Cisco’s switching and routing systems and serves as the core service delivery platform for Cisco’s Borderless Networks.

Given its central role within the world’s networks, much is asked of Cisco IOS – and much is delivered by Cisco IOS. So much so, that at times, key high-value IOS services can go unnoticed and unused by network operators. In an effort to expose some of these IOS “hidden gems,” I recently polled the team responsible for directing Cisco IOS developments. I asked them to identify IOS services that, from their experience, customers should be putting to even greater use within their networks.

As would be expected from such an enthusiastic team, responses came fast and furiously. And although I gathered a rather lengthy list of nominees, I narrowed the list down to a manageable top ten. In no particular order, what follows is the Top Ten IOS Services You Should Be Using Now…

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Global innovation is alive and well!

In conducting the Cisco I-Prize, one of our key theories is that innovation is alive and well across the globe – but we need the right kind of collaborative tools and incentives to unlock it.  I think we can definitely conclude that our theory has proved itself one again, beyond our wildest expectations.


There are currently over 2300 participants who have generated over 700 new ideas so far – A phenomenal level of innovative energy and roughly similar to the initial Cisco I-Prize competition. 


What’s been truly amazing is that we have participants from 149 countries!

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Show, Don’t Tell

The number one rule in screenwriting is “Show, don’t tell”. If a character is unhappy, don’t have him/her say “I’m unhappy”.  Throw a dish, burst into tears, put a fist through the wall. All these are preferable to just telling us how the character is feeling. The theory is that – through seeing the characters actions yourself – you gain a deeper understanding of that character.  You are more engaged in their development. You move from passive recipient to active participant.


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The Top 3 Challenges for Wireless Networks in 2010

The propagation of wireless devices and advancements in Wi-Fi technology are changing our expectations for wireless networks. Cisco’s Greg Beach, Director of Wireless Networking, sees this first-hand working with both Cisco customers and Cisco’s own wireless development engineers. These are his observations…

Consumers and professionals in sectors from education and healthcare to retail and manufacturing and beyond increasingly depend on wireless networks to do work and connect to others, and they demand high performance and reliability.

From the perspective of IT administrators and network managers, meeting these expectations in the coming year will be challenging. In particular, there are three major trends affecting Wi-Fi networks that will present challenges for the people at the front lines of network management.

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